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Home > Reviews > Carrier > T-Mobile > Sliding QWERTY > T-Mobile Wing Review

T-Mobile Wing Review - Making/Receiving Calls

Alfredo Padilla
Published on June 05, 2007 Comment on this






Dialing Speed (3.66)

To test how easy it is to make calls on the T-Mobile Wing, we timed how long it takes to go from the home screen unlocked until we have dialed a number and hit the send button. We repeat this for five different test numbers and take the average for our score. The T-Mobile Wing took an average of 5.46 seconds to make a phone call. This is a slow time and is adversely affected by the use of the Wing's on screen keypad, which provides no tactile feedback and occasionally failed to recognize a button press. The Helio Ocean by contrast has a true keypad and took only 3.1 seconds to dial. The Blackberry 8800 has smaller keys for dialing but still took less time than the Wing at 4.35 seconds.

You can also dial on the Wing by opening up the slide out keyboard and using the dedicated number keys. Unfortunately, we experienced significant lag when dialing this way, which made it slower than just using the on screen keypad. We were pleased to see that when using either the on screen keypad or the keyboard, you automatically filter your contacts and call history as you dial. One final option is the ability to use the myFaves service provided by T-Mobile and assign each of your five myFaves to one of the slots on your home screen. In this case, the contact is available simply by tapping the icon on the home screen.

Talk and End Buttons (6.0)
The talk and end buttons are located to the left and right of the D-Pad near the bottom of the phone. Both keys are surrounded by two buttons, but they are raised above these, which makes them easier to find by feel. They are also made of a slightly different material, a hard and smooth plastic rather than the soft touch finish that covers most of the phone. When pressed, they provide good tactile feedback, and we had no problem telling when they had been pressed. We were pleased with the quality and differentiation of the talk and end buttons on the Wing.

Call Management (7.5)
The call history on the T-Mobile Wing is the standard Windows Mobile call history. There is a chronological list of both incoming and outgoing calls. You can filter this list by missed, outgoing, or incoming calls. Each item in the list has an indicator showing what type of call it is, as well as the number, and time of the call. When you select an item, you are taken to a list of all calls to or from that number as well as information about the duration of each call. You can save any phone number in the call history to your contacts, delete them individually, or delete all of them, all via the right soft key menu. Unfortunately, there are not total call timer or data trackers. The call history is only limited by the available memory.

While on a call, you have on screen controls to turn the speaker on/off, mute the call, hold it, launch a new note, go to contacts, and end the call. The left soft key will take you to the keypad if you need it, while the right soft key opens a menu. This history allows you to access many of the same controls available on screen, as well as your call history and the phone options. You can also save the current number to your contacts from this menu. About the only feature that was missing was the ability to record a call. We found the call management features on the Wing to be complete and easy to use.

Startup to Call (1.59)
To test how quickly the phone can start up and make a call, we time this process for each of five different test phone numbers. We take the average for our score. The T-Mobile Wing took 62.86 seconds to complete this process. This is a poor score, much longer than the Treo 750's 42.26 seconds, but less the Blackberry 8800's 65 seconds. Still, to be fair, it's not the only Windows Mobile phone to put up a poor score in this test as the T-Mobile Dash took 76 seconds and the Motorola Q took just as long.

Ring Volume (8.53)
To test ring volume, we find the loudest ringtone on the device and turn the volume up to full. We then use a sound pressure meter to measure how loud the ring gets. The T-Mobile Wing measured 85.3 decibels in our test. This is about average for phones, a little louder than the Treo 750's 83.2 decibels and the T-Mobile Dash's 84.5 decibels. The ring should be loud enough for most people to hear it easily even when in a pocket.

Ringtone Customizibility (6.0)
As with other Windows Mobile devices, the T-Mobile Wing does allow you to use music files are ringtones simply by placing them in the My Ringtones folder. The device is able to use Mp3, AAC, and WMA files as ringtones. We were pleased to see this functionality as it means that you don't have to go out and pay a lot of money to buy the ringtones from your wireless carrier if you already own the song. The Wing does not include software to create or edit ringtones on the device.

Non Audio Alerts (6.0)
The T-Mobile Wing has a vibrate alert that is a little weaker than we would like. We were able to feel it in our pants pocket but are worried that in a jacket pocket or a bag you will not notice it. In addition to the vibration, there is also an on screen alert that shows you what number is calling.


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