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Home > Reviews > Manufacturer > Sony Ericsson W580i Cell Phone Review

Sony Ericsson W580i Cell Phone Review - Messaging

Alfredo Padilla
Published on September 24, 2007 Comment on this






Supported Email Services (0.0)
The W580i from AT&T uses a Java-based e-mail client with access to several popular services including Yahoo!, Windows Live!, and AOL.  Other serives that support the POP3 standard can also be used, but you'll have to enter the server details yourself. Although better than the purely Web-based e-mail we've seen on a lot of handsets, this e-mail system suffers from the same fatal flaw; you can't use it while offline. This means you can't look at your e-mails and write out a response while on the subway or a flight. As such we will not be awarding points for the e-mail client on the W580i. It should be noted that the unlocked version of the W580i does have a true e-mail client, albeit a basic one, so this is clearly a feature AT&T decided to remove.

Push E-mail (0.0)
No e-mail client.

Multiple E-mail Accounts (0.0)
No e-mail client.

HTML and Attachments (0.0)
No e-mail client.

E-mail Customizations (0.0)
No e-mail client.

Time to a New Message (0.0)
No e-mail client.

E-mail Auto Complete on Address (0.0)
No e-mail client.

E-mail Usability (0.0)
No e-mail client.

Supported IM Services (0.0)
The W580i has AT&T's standard IM client, with access to popular services like AIM, Windows Live! Messenger, and Yahoo! Messenger. However, because this service charges users a text message for every IM sent or received, we do not award points for it. We feel instant messaging is a data-based service and should be charged as such instead of the exorbitant rates carriers charge for text messages.

MMS Support (8.0)
The W580i has very good MMS support. Eschewing the typical approach of having separate interfaces for MMS and SMS messaging, the W580i has a single interface where you can compose any type of message you want. We find this to be a very elegant solution and applaud AT&T for taking this approach. There is also a single unified inbox for all SMS/MMS messages and MMS is integrated well into the camera and album. We really liked the MMS support on this handset.

SMS Smiley Face Interpretation (10.0)
The W580i impressed us with small details, and this was one of them. On most handsets smiley faces are left in text format, but the W580i turns them into graphics, making for a much more ... smiley experience. We were also happy to see you can easily insert smiley faces into outgoing messages without needing to type the symbol out.

SMS/MMS Ease of Use (7.0)

The SMS/MMS interface on the W580i is fairly straightforward. The Messaging menu has the folders for SMS/MMS messages, which are shared. When you enter the inbox you have a list of messages in chronological order, and you can control how much detail is shown in this list in the settings. You do have to back out to the Main menu to switch to another folder, however. When you compose a new message you can easily send it to individual contacts or a contact group. We already raved about the universal interface above, but let's explain a little more. When you create a new SMS/MMS message you are shown an interface with a large writing area and a few icons along the bottom. These icons allow you to easily attach media. The right soft key in the interface opens a menu where you can get access to a Symbol menu, copy and paste functions, and edit the layout and access templates, among other functions. We found the interface very full featured but still easy to use. This is what an SMS/MMS interface should look like.

Time to a New SMS Message (6.49)

To see how quickly we could create a new text message on the W580i we timed how long it took to go from the home screen until we had a new text message interface on the screen. We repeated this test five times and took the average for our score. The W580i took a quick 1.54 seconds to get to a new text message interface. This is very good, with only the Blast posting a faster time than the W580i. We were helped in this process by the fact that "up" on the d-pad when on the home screen is a shortcut to a menu that allows you to choose a new text message, obviating the need to go through the Main menu system.

Cell Phone Time (sec) Score
Sony Ericsson W580i 1.54 6.49
Helio Fin 3.40 2.94
Razr2 V9m (Sprint) 3.52 2.84
Samsung Upstage 1.70 5.88
LG Chocolate VX8550 2.61 3.83
Samsung Blast 1.35 7.41


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