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Home > Reviews > Manufacturer > Samsung SLM Cell Phone Review

Samsung SLM Cell Phone Review - Messaging

Alfredo Padilla
Published on December 17, 2007 Comment on this






Supported Email Services (0.0)
Like most regular phones the Samsung SLM lacks a true email client. Instead it uses a java based client that doesn't work unless you have access to the network. What this means in practice is that you can't check your email when you don't have a signal, like on a subway or a plane. We don't award points for email clients that are dependent on network access like this, there's really no difference between them and just browsing to the mobile email interface for your particular service on the phone's web browser. As such the Samsung SLM will receive zero points in many of these sections.

Push Email (0.0)
No email client.

Multiple Email Accounts (0.0)
No email client.

HTML and Attachements (0.0)
No email client.

Email Customizations (0.0)
No email client.

Time to a New Message (0.0)
No email client.

Email Auto Complete on Address (0.0)
No email client.

Email Usability (0.0)
No email client.

Supported IM Services (0.0)
Like most AT&T phones we've reviewed the Samsung SLM allows you to access instant messaging services AIM, Windows Live and Yahoo Messaging. You can only access a single service at a time however, which is a little bit of a letdown. Also a letdown is that AT&T charges your for a text message for each instant message you send or receive, even if you have an unlimited data plan. We don't think its fair for companies to charge consumers twice for the same service, as such we don't award points for instant messaging clients that charge you for a text message.

MMS Support (8.0)

We found MMS support on the Samsung SLM to be very good. Not only was it well integrated with the camera and gallery, but we were very happy to see that the SLM doesn't make an unnecessary distinction between MMS and SMS messages. There' a single interface that is used for both, if you want to send an MMS all you have to do is add media to the message and off it goes. This is a relief compared to other phones like the Sidekick LX that divide a whole set of mailboxes between the two message types.

SMS Smiley Face Interpretation (2.0)
The Samsung SLM does not interpret smiley faces into their graphical equivalents, instead they are left in text format. There is a nice selection of smileys that you can insert into your message from a menu, however.

SMS/MMS Ease of Use (7.0)

The interface for SMS/MMS messages on the Samsung SLM is exceedingly simple. When you open the messaging interface the first item you see is a shortcut to create a new message, which uses the same interface for both MMS and SMS messages. Below that is your inbox, which is also shared by the two message types. You can also find your sent items folder, outbox and drafts here, interspersed with shortcuts to other messaging related items like email and IM.

When you create a new message the interface is also simple. There are only two fields, the first allows you to enter a phone number while the second is where you type out your message. The right soft key opens another interface to add additional phone numbers or finally send your message, which was a little confusing at first. The left soft key opens a menu with a plethora of options to add content to your message. This is how you turn a simple SMS into an MMS. We appreciated the unified interface for both SMS and MMS messages and appreciated how easy it was to create and view our messages even more. That being said we did find the multiple sub-menus and the left soft key "send to" function a little confusing at first. Still, despite these issues the Samsung SLM's SMS/MMS interface should be straightforward for anyone to master.

Time to a New SMS Message (13.51)

The Samsung SLM took a very short 0.74 seconds to get to a new text message dialogue. This is because "up" on the D-Pad is assigned to exactly this function, so all we had to do was open the phone and press up. As you can see below this is the best time amongst our comparison phones. This is a great feature for anyone who likes to text a lot.

Cell Phone Time (sec) Score
Samsung SLM 0.74 13.51
Razr2 V8 1.99 5.03
LG Venus 3.36 2.98
T-Mobile Shadow 1.98 5.05
Sony Ericsson W580i 1.54 6.49
Helio Fin 3.4 2.94


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