Motorola Razr2 V9m On Sprint Cell Phone Review - Messaging
Supported E-mail Services (0.0)
As with other Sprint phones we have reviewed, the Razr2 V9m does not have a built-in e-mail client, instead depending on Web-based e-mail. We do not award points for Web-based e-mail clients for a variety of reasons, chief among these is the fact you can't access your messages when you aren't connected to the network. If you want to catch up on your e-mail reading or compose messages during a flight, you won't be able to on the Razr2 V9m.
Push E-mail (0.0)
There is no e-mail client, so there is no support for push e-mail services like Microsoft Exchange or BlackBerry Connect.
Multiple E-mail Accounts (0.0)
No e-mail client.
HTML and Attachments (0.0)
No e-mail client.
E-mail Customizations (0.0)
No e-mail client.
Time to a New Message (0.0)
No e-mail client.
E-mail Usability (0.0)
No e-mail client.
Supported IM Services (0.0)
As with other Sprint devices the Razr2 V9m has a Java-based instant messaging client that allows you to connect to AOL, MSN/Windows Live, or Yahoo! IM services. You can only log into a single service at a time. Also, messages sent or received using this client will be charged to your account as a text message. We do not award points for IM clients that charge users for text messages because we feel this is a data driven service, and you shouldn't be charged any more for it. As such the Razr2 V9m receives zero points in this section, but can send and receive text messages if required.
MMS Support (7.0)
MMS messaging on the Razr2 V9m is called Picture mail, and is given its own set of folders in the Messaging menu. It is not integrated with SMS messaging, for example you can't start creating an SMS message and then turn it into an MMS message by adding media. MMS messages are well integrated with both the album and camera software.
SMS Smiley Face Interpretation (0.0)
To see if the SMS program interprets smiley faces as graphical representations instead of plain text we send four test smileys to the phone. Unfortunately the Razr2 V9m did not turn the smileys into graphical representations, leaving them in plain text. The Razr2 V9m doesn't allow you to automatically insert smileys either, instead you have to type them out.
SMS/MMS Ease of Use (5.0)
Both SMS and MMS are included in the Messaging menu. When you select each you are taken to a set of folders, including inbox and sent items. You cannot create new folders. Messages are organized in simple chronological order, with the newest at the top. You cannot sort or filter the messages in either inbox. You also need to back out of the chosen folder to get to another. The left soft key is assigned to reply to the currently selected message, while the right soft key opens a menu to access various functions. All in all the interface is simple and straightforward, without any serious deficits, but also lacking any innovation that improves the experience compared to other phones.
Time to a New SMS Message (2.84)
To find out how easy it is to create a new SMS message we time how long it takes to go from phone closed until we have a new SMS message screen open where we can start typing a message. We repeat this process five times and take the average for our score. The Razr2 V9m took an average of 3.52 seconds to complete this process. As you can see from the table below this is a slightly slow time, significantly slower than the Katana DLX and Nokia N75 and even a bit slower than most of the other comparison handsets. We were slowed down by the fact that we had to go about three levels into the menus before we were able to complete the process. It should also be noted that ostensibly there is a home screen shortcut that allows you to speed this process up, but whenever we tried to use it we got the warning "the list is empty."
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Individual |
900 |
0.0667 |
59.99 |
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Individual |
1350 |
0.0593 |
79.99 |
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Family |
1400 |
0.0643 |
89.99 |
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Family |
2100 |
0.0524 |
109.99 |
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