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Home > Reviews > Manufacturer > Motorola > Traditional QWERTY > Motorola Q Cell Phone Review

Motorola Q Cell Phone Review

Richard Baguley
Published on March 08, 2007 Comment on this




Motorola has been best known in the cell phone market over the past few years for their Razr range of thin, lightweight phones. With the Q (priced at $299 from Verizon and $99 from Sprint with a two-year contract.), they are looking to break into a new space; the smart phone market, where users look for features like easy emailing and big, bright screens. But the Q is cheaper than most Pocket PC and Palm phones that include touch screens and the like.

However, the Q proves to be the worst of both worlds, with limited software that can’t handle many everyday tasks and limited battery life. Although it is light and thin, the limitations will prove to be too much for many users. 
 

[page title="Tour & Design"]
The Motorola Q is a slim, svelte phone that eschews the usual brick-like design of smart phones: at just 0.45 inches thick (not including the keyboard), it’s thinner than most; event the Motorola Razr is a little thicker at 0.54 inches. But it’s not lacking in the features department: it has a decent sized keyboard, large, clear screen and a miniSD slot.
 
Front
Working from the top down of the case, we have the speaker, the screen (a reasonable sized 2.4-inch TFT screen with a resolution of 320 by 240), the controls and the keyboard. The controls are composed of two soft buttons (which have different features, which are shown on the bottom of the screen), the green call/answer key, the home key (which takes you back to the home screen of the phone), the 4-way navigation pad and center key, the undo/back key and the power button. The power button also doubles as the key to hang up calls.
 
The keyboard has good sized, angled keys and a decent sized space bar. On the bottom row of the keyboard are keys for (from left to right the messaging application, the 0 key, the space bar, the camera and the speakerphone. Right below the keyboard on the left hand side is the small hole for the microphone.
 
Left
On the left side of the Q is the opaque cover of the IRDA port and the plastic cover of the MiniSD port. This provides a good seal: although it is not waterproof, it fits well enough to protect from dust and dirt, and sits flush with the side of the case, so it isn’t likely to get caught on anything. It is a little awkward to remove the cover, though; you have to pick at the edge of the cover with your nail to lift it. At the bottom of the case is the mini USB port, which is also where the power adapter plugs in. This also means that the Q can be charged from any powered USB port on a computer with the included USB data lead: a useful feature if you’re traveling light.
 

Top
The top of the Q is home to additional vents for the speaker and the headset socket, which is a standard 2.5mm type. This means you can’t plug your headphones in without an adapter, but you can use most standard stereo headsets.
 
Bottom
There are no major features on the bottom of the Q: no docking ports, no power sockets and no other interesting ports or buttons.
 

Right
On the right hand side, we have the thumb wheel and the undo/back key. The jog dial thumb wheel controls a number of options, such as volume in calls and scrolling through menus. It can also double as a select button: pushing the wheel in selects the currently chosen option; a boon for one-handed dialing. Below this is a button which duplicates the action of the back key on the front of the
 

Back
The back of the Q is the home of the camera, which is underneath the small window with the orange ring around it. Below this is the window for the single LED light which Motorola describes as a flash. This is something of a misnomer as it doesn’t flash: the LED goes on when you select the option from the camera menu, and stays on until you select the option again. Below the flash is a Motorola logo and the catch for the battery cover, and at the bottom are the vents for two small stereo speakers for playing music and the speakerphone.
 
Battery
The battery of the Q is a rather slim 3.7 volt lithium ion battery which holds 1130mAh of charge. That’s somewhat smaller than the 1600 to 1800 mAh batteries that we see in other smart phones, and there’s a price to pay for that in the battery life.


 

 


In The Box (2.0)
Motorola only supplies two accessories with the Q: a power supply and a USB cable. There are no headsets or memory cards included, so don’t forget to factor those into the cost.

Handling (7.0)
The Q fits comfortably in the hand, and the thumb dial makes it easy to change the volume (important if you are making calls while walking, so you can adjust the volume for your location) and the large keyboard makes entering data easy. However, the glossy screen does pick up makeup or grease from your ear and face, as both are flat against the face when you’re calling.
 
Portability (8.0)
At 4 ounces, the Q won’t be a problem to carry around.It’s much lighter than bulkier phones like the 700p. And the thin profile means that it will fit easily into a shirt or trouser pocket. 
 
Aesthetic (8.0)
The Q is a stylish, sleek phone that combines form with function well. It provides a large keyboard, good sized screen and other features in a package that remains small and sleek.
 
Durability (7.0)
The case of the Q is made of plastic, but it doesn’t have any obvious gaps that could be  a problem for dust or moisture getting into the inner workings. The MiniSD card slot is also well sealed; the plastic grommet fits well over the slot and should keep the nasties out. 

 
[page title="Audio Quality"]
The Q is a thin phone, and thin phones sometimes pay a price in sound quality: the speakers have to be smaller to fit in, so they don’t produce the sound quality you get from a bigger phone. But that doesn’t seem to be the case with the Q; both the sent and received sound of this thin phone was high quality. We test the sound quality using professional audio analysis devices: a Head and Torso Simulator (H.A.T.S) from Brüel & Kjær, and a Soundcheck, a professional audio analysis package from Listen, inc. Both of these products are used byindustry pros the world over to test audio products. For more on how we test, see here. We test the phones in use as a handset (held to the ear), and we’ll be adding more tests soon to examine the performance of the speakerphone and the headset.

Sound Receive Frequency Response (7.88)

Motorola Q on Verizon: Receive Frequency Response

Sound coming into the Q (such as an incoming phone call) is tested here; we look at how the Q responds to various sound frequencies, matching this curve against the limits set down by the ITU, a cell phone industry trade body that creates standards. The Q had some issues here: the response at the lower end of the frequency range (to the left) was somewhat stronger than the higher frequencies, which means that the lower frequencies are more heavily emphasized. This could mean that voices are boomier, with more bass than the higher frequencies.

Sound Send Frequency Response (8.24)

Motorola Q on Verizon: Send Frequency Response

Somewhat oddly, the sound that the Q sent was the other way around to the received sound; a peak at the higher end of the spectrum could overemphasize the higher frequencies. However, this fits in nicely with the ITU limits; they call for the higher frequencies to get a boost This might be a concern if it was an isolated peak (which can make voices sound odd and disjointed), but it fits in with the general shape of the curve. 

Handset Side Tone (9.25)

Motorola Q on Verizon: Handset Side Tone

Side tone is the technique that cell phones use to let you hear your own voice: they filter part of the captured sound back to the headset. But to be effective this has to be a certain amount; around 18 decibels. The Q managed this with ease, though: we measured it at 17.49 decibels. It does favor the high frequencies somewhat, though, which can make your voice sound higher pitched than it is. But this didn't seem to be a big issue in our informal tests; the Q sounded fine and we didn't find ourselves raising our voices or wondering why we sounded like chipmonks.

Headset (0.0)
The Motorola Q does not come with a headset as standard, so we were unable to test the performance of the Q headset. It does have a standard 2.5mm headset socket, though, so it should work with most third party headsets. 
 
 
 
[page title="Imaging"]
The images that the 1.3-megapixel camera on the back of the Q captures are somewhat disappointing. Although we don’t expect cell phones to capture images that look as good as a dedicated still camera, the images captured by the Q are low in resolution, low in color fidelity and low in overall quality; even the occasional photographer will want to consider carrying a dedicated camera alongside the Q for capturing stills that they actually want to keep.
 
Resolution (1.35)
To test the resolution of the cameras on cell phones, we photograph a reference chart and run the captured image through Imatest photo analysis software. This analyzes the image and produces a large number of results, including the line widths per picture height, which indicates how many alternating black and white lines you could capture on an image, and still have all of them be distinguishable (Imatest refers to this as lw/ph for line width per picture height).

For the Motorola Q, this figure was 569 horizontally and 515 vertically, which produces a resolution score of 1.35. Because we don’t expect cell phone cameras to do as well as dedicated digital cameras, our scores are a little higher than our sister site digitalcamerainfo.com; if we were to produce a score the way they do, the Motorola Q would earn a score of 0.4. Compare this with the $319 Canon PowerShot SD40, (which resolved 1708 lines horizontally and 1878 vertically, earning a score of 5.40) and you’ll see why we don’t think it’s time to throw out your dedicated still camera quite yet.
This isn’t helped by the fact that the images are, like many cell phone camera images, rather under sharpened: Imatest produced a figure of 19.2% under sharpening. This indicates that the image sensor is capturing information that isn’t represented in the final image: the processing that the Q does to produce the final image is loosing some fo this information in an attempt to make the pictures look more appealing.
 
 
Color (3.13)
We also use Imatest to analyze the color in images captured by the Q by photographing an industry standard Gretag Macbeth color chart. Imatest then analyzes the images, comparing the color of the captured image with the real color of the chart. Imatest produces this chart which shows the true colors on the chart in the small vertical rectangle, the adjusted colors in the middle rectangle and the original captured colors in the outer square.
 

Further analysis is provided by the color analysis chart that Imatest produces. On this chart, the circles represent the colors that the camera captured, while the squares represent where the images should be on this color gamut chart.  The longer the lines between them, the more inaccurate the colors are.

As you can see from this, some of the colors are very inaccurate. The Q’s camera, for instance, interpreted the pale yellow as being white: a common failing we see in many cell phone cameras. Other colors are less radically off, but all are inaccurate and are oversaturated, with blues and reds appearing darker than the original. Although it is not as bad as the color we’ve see from many other cell phone cameras (such as the appalling results from the Motorola Razr, for instance), these results are very disappointing, leading to a color score of 3.13. By contrast, the Canon PowerShot SD40 we mentioned above achieved a color score of 6.98, which was described as disappointing in the digitalcamerainfo reviewer. If that’s disappointing, it’s hard to come up with a suitable adjective for the off-key colors that the Q camera captures without resorting to foul language.
 
Noise (4.27)

We test noise by shooting a variety of images in light conditions ranging from 3000 lux (a  bright, sunny day) to 60 lux (about what you would get in a darkened room with a single light), then running the captured images through imatest, which analyzes areas of the image for noise. Like all cell phone cameras, the images from the Q became noisy at the lowest light settings, with the noise becoming a big problem at the 60 lux setting, which is shown above. Low resolution cameras are less prone to noise than their higher resolution cousins, but the Q did show a lot less noise than similar cell phones: it had less noise than both the Razr V3m and the Krazr, both of which have the same resolution cameras.
 
 
Live Preview
(5.0)
Although the Q has a large, high resolution screen, it doesn’t use it when capturing images or video: even with the camera at the highest capture resolution, the live preview occupies less than half of the screen. The preview is also rather jerky: quickly panning the cell phone turns the image into a blurry mess.

Unlocked Standby to First Shot (5.05)
We found that taking a photo can take a long time: going through the start menu to the photo application, then starting the camera took 8 seconds. That’s way too long: you will miss many a great candid opportunity waiting for the camera program to start. But it is possible to cut this time down:  the Windows Mobile 5.0 OS that the Q runs has an interesting feature: it puts a line of icons for commonly used programs at the top of the home page screen for quick access. If you use the camera a lot, the camera application will be added to the list, which makes the process a lot quicker: in this case it took us just 4.1 seconds to go from the home screen to taking a photo. You can also use the photo button (on the bottom row of keys, next to the space bar), but it’s not much quicker: the average standby to first shot time for this was around 4.5 seconds. 


Shot to Shot Time (0.9)
Putting the Q into Burst mode takes a sequence of 5 images from one press of the shutter over a period of 17.2 seconds: a rate of just under 0.3 frames per second. That’s at the maximum resolution (the speed increases at lower resolutions); much slower then even the cheapest digital cameras, and way too slow to capture any exciting action sequences. Well, unless you count your pet tortoise walking across the lawn as being exciting, that is.
 
Shutter to Shot Time
(2.0)
We measured the average time between pressing the shutter and the Q capturing the image at 0.5 seconds. That’s a little on the slow side, and could lead to lost shots: when you are photographing fast moving objects like small children or animals, half a second  could be the difference between a cute cat picture and a shot of their rear end.
 
 
Interface (6.0)
The interface for taking still photos and video on the Q is basic, but functional. Taking photos is pretty straightforward: the center button of the directional pad or the left soft button take the photo, and the right soft button takes you into the menu. From the menu you can switch to shooting video or change settings such as the resolution, white balance mode or flash mode. It’s not difficult to use, but it does involve a lot of button presses. Changing the resolution involves 5 button presses to get the to resolution options, for instance.
 
Photo Album Software (2.0)
The photo album software in the Q is very basic: you can play slideshows of images, but the only way to organize images is to put them in a folder, then play the slideshow of all of the images in that folder. It isn’t possible to rotate images or apply effects, and there are no built-in image editing features; you have to transfer an image to a PC to edit ir.
 
Manual Control (0.0)
No manual controls are present for the camera on the Q; there is no way to set the shutter speed, aperture or ISO setting directly.
 
Zoom (1.0)
The only zoom on the Q is a 6X digital zoom. As usual with digital zooms, using this seriously affects the image quality, as the device creates the zoom effect by enlarging the center of the image. Given the somewhat shaky quality of the images without the digital zoom, it’s best to avoid using it unless you happen to be a fan of blocky, blurry images.
 
Focus (0)
The lens in the Q is a fixed-focus model; there is no autofocus. Motorola claims that the focus range of the lens is from 60cm (about 24 inches) out to infinity, and our testing would bear this out; anything closer than a couple of feet is out of focus. There is no macro setting, so it wouldn’t work well for closups.
 
Flash (3.0)
Saying that the Q has a flash is somewhat misleading: the small LED light next to the lens doesn’t flash. Instead, it is either off or constantly on. It’s also rather bright: leave it on for more than a couple of seconds and your subjects will end up seeing spots. You control the “flash” through the flash option of the camera menu, so turning it on or off takes a couple of seconds. 
 
Metering (2.0)
There are no metering modes, so if the averaging metering method that the Q uses to examine the incoming light and decide what settings to use for capturing images picks the wrong settings, you’re out of luck. Although we don’t expect to see the more complex metering modes on cell phones (such as spot metering), it would have been nice to see some basic ways to override the default metering (such as a backlit or sports mode)
 
White Balance (2.0)
Although the Q is lacking metering mode options, it does have some basic white balance controls. As well as the automatic option, there are five white balance presets: Sunny, Cloudy, Indoor Home, Indoor Office and Night.
 
Image Handling (2.0)
The image handling features of the Q are very basic: you can’t crop or otherwise edit images. The only thing you can do is to copy or moves files between the memory card and the phone memory or resize them to 640 by 480 for attaching to an email or MMS message.
 
Video

Overall Video Score (1.0)
We try and make allowances for the limitations of cell phones here at wirelessinfo.com. After all, cell phones are all-on-one devices which capture video alongside the more important business of making phone calls. But more and more, people are using them as their primary devices for capturing still images and video, and frankly, the Q sucks at video. The maximum resolution of video it captures is 176 by 144 pixels, which is lower than even the nastiest video hosting sites offer. While that may be fine for capturing candid moments, don’t expect to do anything more with the video: the image quality and resolution is so low that even an avid YouTube user would turn their nose up in disgust.
 
Video Resolution (0.98)
The Q captures video at a maximum resolution of 176 by 144, so it’s not surprising that the resolution of the resulting files is pretty low: Imatest measured it at an appalling 65.71 lw/ph horizontally and 144.6 vertical, resulting in a low, low 0.98 video resolution score. By contrast, the $300 Canon Elura 100 MiniDV camcorder captured 538.2 lines horizontally and 259.9 vertically.
 
Video Compression (2.0)
Videos that are captured by the Q can only be saved as 3GPP2 files at resolutions of 128 by 96, 160 by 120 or 176 by 144. That doesn’t provide a lot of options for increasing the quality of the videos.
 
Interface (5.0)
The interface for capturing videos is the same as the interface for stills: adequate, but nothing outstanding. The center button on the directional pad or the left soft button start and stop the video capture, and the right soft button allows you to pause the video capture. By default, the maximum video length is 30 seconds, but this can be changed to allow for videos as long as the memory card capacity allows.
 
Manual controls (2.0)
White balance is the only video control that has anything close to manual control, and that’s a stretch: like the still imaging, it has an automatic setting and five presets. But there is no way to manually set options like shutter speed, gain or aperture.
 
Zoom (0.0)
There’s no zooming when taking videos: your only option is to moving in closer to the subject yourself. This means it’s not suitable for filming animal documentaries, as getting that close up of the lions feeding could get messy.
 
Editing (0.0)
Videos can’t be edited on the Q: all you can do is to play them back through Windows Media Player. So if you make a mistake, it’s reshoot time.
 
Modes (2.0)
There are no video scene modes on the Q; all you get is the options for setting the resolution and the video brightness. Because the video capture resolutions are so low, they are suitable for emailing or sending as MMS messages, but the addition of shooting modes (such as night, sports, etc) would have made the video features of the Q more flexible.
 
[page title="Making/Receiving Calls"]
Dialing Speed (3.39)
In our tests, we found that dialing a number took an average of 5.8 seconds: a pretty standard time. You don’t have to enter the phone application to dial: if you start entering numbers on the home page, the Q assumes you are entering a phone number and dials the entered number when you hit the call button.
 
Talk and End Button (6.0)
Calls are initiated and ended with the two small call/answer and power/end buttons above the keyboard. These are pretty small and easy to miss; more than once I found myself hitting the home button when trying to dial, or the right soft button when trying to hang up a call. There is a small ridge that separate the buttons, but that’s easy to miss. 
 
Call Management (7.0)
A fairly standard set of call management features are present, including call histories and the ability to quickly dial a number from this history. It’s also easy to send a text message or copy a phone number to a contact from this history: useful if you want to save a number permanently. However, there is no record of the length of individual calls; all you get is an overall timer that shows the length of the last call and a few other timers (total calls plus incoming, outgoing, roaming and data calls). 
During a call, the right soft button provides a few options, such as turning on the speakerphone, viewing contacts or accessing the calendar. However, this button is a little close to the call end button: you could easily hang up the call instead of going to your calendar. It would also be nice to have the task program or messaging on this menu, so you could note down things like directions while on a call. You can access these by pressing the home key and selecting the start menu, but that takes a few seconds.
 
Startup to call (1.41)
The Q is a frustratingly slow cell phone when starting up: it took us an average of 71 seconds to turn the phone on and dial a number (we don’t measure the time to make the call, as that can depend on the network). Much of this time was spent waiting and staring at the screen as it displayed animations and played jaunty little tunes to let us know it was getting there: we’d rather it started up quicker and was a bit less cheerful about it.
 
Ring Volume (6.6)
Playing back the loudest of the ringbones that we could find installed on the device, the Q managed a volume level of 66 Decibels with the ringer at maximum volume (we measure this from a distance of 4 inches; see here for more details on how we test). That’s not overly loud, but it should be enough to allow you to hear it if the camera is in a pocket.
 
Ringtone Customizability (8.0)
For your auditory pleasure, the Q supports a wide range of ring tone formats, including MP3 files, MIDI, AAC and iMelody. Ring tones can be downloaded directly to the phone or from memory cards, so if you particularly want your Q to announce incoming calls with the sound of you yelling “answer the phone, you #?&!!!”, feel free to record yourself yelling just that and use it. Just make sure you’re not sitting next to me on the bus when you get a call.
 
Non Audio Alerts (2.0)
The vibrate feature of the Q is somewhat restrained: the phone barely moves when it is enabled, so you could easily miss calls if it was in a coat pocket or bag. You can, however, set the phone to vibrate and then ring if you don’t answer it within a few seconds (although you can’t set how long it vibrates for, and our test phone from Verizon always seemed to go to voicemail before it started ringing).
 
[page title="Messaging"]
Supported Email Services (9.0)
Support is provided for POP3 and IMAP email servers, plus Hotmail The first two are through the built-in version of Outlook, while Hotmail is supported through the version of Pocket MSN included on the Q. There is no built-in support for AOL Mail or other services.
 
Push Email (3.0)
The only push email service that is directly supported on the Q is Microsoft Exchange. This would be fine if your company or ISP runs an Exchange server, but the Q would be a bad pick if they run something else (such as the Blackberry Enterprise Server or Lotus Notes).
 
Multiple Email Accounts (4.0)
Up to 5 email accounts can be accessed through the Q; that’s much less than the 10 that BlackBerry devices offer, but enough for most users.
 
HTML and Attachments
(7.0)
The built-in outlook email client supports viewing emails in HTML format, although complex HTML doesn’t come out well, and images are not displayed by default. Other types of attachments (such as PDF, Word and Excel files) can be displayed in the file viewer program, which is automatically launched when you click on the attachment. Attachments are not downloaded by default: you have to select them for download and then select send/receive from the menu again to get them.
 
Email Customization (4.0)
The outlook messaging client does not provide much in the way of customizability: you can’t change the font or text size used to display the email in the message list, which only shows 4 messages on one screen. The only customization you get is to decide if the program shows the time and date of the email and adding signatures to outgoing messages. Avid mailers will find this to be a serious limitation; they need to be able to see large numbers of emails at once.
 
Time to New Message (3.92)
Getting to the point where we could write a new message from the home page took us an average of 5.1 seconds. However, if you use the messaging program a lot, it appears on the list of commonly used programs at the top of the screen, which cuts this down to an impressively quick 4 seconds. There is also a dedicated button on the keyboard which takes you into the messaging application: from there, you just have to select the account you want to use and select new message from the menu: a process that take on average 4 seconds again.

Email Usability
(5.0)
The  email features of the Q are basic, but adequate. This is no Blackberry: it would not be suitable for those who send or receive lots of email and need to keep track of this. But for the odd casual email while waiting for the bus, the Q has the basics you need.
 
Supported IM Services (2.0)
MSN messenger is the only IM service supported by the Q out of the box. However, other services can be supported using the downloadable clients (or a multi-service IM client such as Agile Messenger.
 
MMS Support (7.0)
In our tests, the Q had no problems sending still images and short videos as MMS messages. Presets for MMS are included in both the camera and video features of the Q. 
 
Smiley Face Interpretation (0.0)
The Q failed the vital smiley face test: our test smilies weren’t rendered as smilies, but just as text, and there’s no way to easily insert smiley faces: you have to type them yourself. This might be acceptable for a business user, but serious texters might find this a real problem.
 
SMS / MMS Ease of Use (5.0)
Sending SMS messages is as easy as sending emails, because you use the same program. This makes sending and receiving text messages a pretty straightforward process; messages can be sent to several people at once and it is simple to reply to messages. However, there is no threaded view, which makes it a little difficult to keep track of conversations.
 
Time to New Message (1.96)
Getting to the point where we could write a new SMS message from the home page took us an average of 5.1 seconds. However, if you use the messaging program a lot, it appears on the list of commonly used programs at the top of the screen, which cuts this down to a speedy 4 seconds. 
 
[page title="Organizer"]
Synchronization (6.0)
Synchronizing the Q is a simple process: just plug in the USB cable and ActiveSynch kicks off on the PC and synchronizes the data between the phone and the PC. Setting up which data to synch is a bit of a clumsy process in ActiveSynch, though: you have to create a relationship between the PC and the phone, then select the individual criteria for synching different types of data.

The Q uses Microsoft’s ActiveSync to synchronize data with the PC (or the Windows Mobile Device Center if you’ve upgraded to Windows Vista. Once it is set up and configured, synchronizing data between the Q and a PC is pretty simple: just connect the USB cable and let ActiveSync run. The same program also allows you to copy files to or from the cell phone and memory card manually by dragging and dropping either way.
 
ActiveSync does not directly support synching over a Bluetooth, although it is possible to make it work. It does, however, support automatically synchronizing data such as photos and music as well as the more mundane calendar and to-do tasks

Given that the Q runs Windows Mobile 5.0, it’s no surprise that the synching software uses Outlook as the default client to synch email and other data with. There is no support for other email or PIM programs: if you use another email and agenda program, you’ll need to invest in a separate program to synchronize this data.
 
Alerts (2.0)
The alarm functions of the Q are very basic: you can set an alarm to go off at a specific time of the day, but can’t set it to go off on certain days (such as weekdays). If you need something more complex, you have to use the calendar application, and this is pretty simplistic as well. You can set an appointment to repeat on a regular basis (such as every Sunday, every 18th of the month, etc), but you can’t set a specific set of days; for our example of an alarm that goes off every weekday, you have to set different appointments for every day. There is also no way to attach an alert to a to-do task.
 
OTA PIM Sync (2.0)
Microsoft’s Exchange is the only PIM server that is supported out of the box; the Q can be set to synchronize appointments or tasks with an Exchange server.

Address Book

Adding A Contact Speed
(5.88)
Adding a new contact to the contacts application took an average of 17 seconds; a little slower than the Palm Treo 700p. This was due to the fact that getting to the new contact screen involved a lot of button pushing. However, once again the contacts application is added to the list of commonly used applications at the top of the home screen once you use it a few times, and this shaves a few seconds off the process.
 
Sorting/Search
(6.0)
Locating a specific contact in the contacts list can be done by either typing in the name (the contacts application selects records until you find the right one) or by scrolling through the list. Filters are also present, so you can see only contacts in a particular category or only those you have entered recently.
 
 
Fields (5.5)
An impressive 55 fields of data can be entered on each contact, including some oddities such as “government ID”. However, the labels for these fields cannot be altered or edited, so it’s a good job that there are plenty of them. There is a free-form notes field that can be used for pretty much anything.
 
Speed Dial/Voice tags/Voice command (5.0)
Up to 9 contacts can be added to speed dial (with voicemail getting one spot by default). Any of these can be dialed by holding down the appropriate number button. There is no option for voice tags, but a reasonable voice command system is included. This managed to recognize four out of five of our sample contacts, which is a reasonable hit rate.
 
Calendar


Adding Calendar Item Speed (5.88)
Adding a simple appointment to the calendar application took an average of 19.1 seconds, a little longer than most. It’s not that the process is difficult; it just involves a lot of scrolling through the entry screen.
 
Calendar Views (4.0)
Three simple views are available in the calendar application of the Q: week, moth and agenda. Although these present the basic information, they don’t do so particularly well: the week view, for instance, only shows that you have an appointment by a block of color: it doesn’t show any of the details.
 
Fields (8.0)
Appointments in the Q calendar application have the basic fields: titles, start and end dates and times, etc. But they can’t be categorized beyond something called “sensitivity”; there’s no way to label appointments as being for one business, and others for a separate company, for one.
 
To-Do/Tasks

Adding ToDo Speed
(0.0)


The tasks application of the Q running on Verizon is extremely basic: you can add tasks and mark them as incomplete or complete, but that’s it: there is no way to prioritize, attach due dates or set priorities. You can do this on your PC in Outlook and then view the details on the Q task application, but you can’t change these details on the Q. This means that the Q was unable to perform our tests for tasks; even the simplest test involves creating an task with a due date. So, the Q gets 0 points on this test.
 
ToDo Sorting and Prioritizing (3.5)
As described above, the tasks application on the Q allows you to sort tasks based on their priority or due date, but you can’t change any of this data on the Q itself.
 
Fields
(2.0)
Tasks entered directly into the Q have only two fields: the title and a complete/non complete flag. That’s a pretty poor selection for a product aimed at business users.
 
Notes (4 Scores)

Adding A Note Speed
(0.0)
The Q has no specific notes application, so this section does not apply. Some of the applications do allow you to attach notes (such as appointments), though
 
Note Interface (0.0)
Not supported.
 
Note Formatting (0.0)
Not supported.
 
Voice Memo
(3.0)
Although there is no dedicated notes application, there is one for recording voice notes. However, it’s pretty basic; voice notes can be recorded (for a maximum of 30 seconds) and renamed, but they can’t be categorized or otherwise organized. They can, however, be used as ring tones, so you can replace the default ring tone with your own beautiful voice if required.
 
[page title="Multimedia"]
Audio

Accessing Music Software (2.47)
The Q uses Microsoft’s Windows Media Player for playing back music and video, and this is a pretty simple, but usable program. We timed it as taking on average 8.1 seconds to go from the home page to starting to play the first album on your list (this would take significantly longer if you have a lot of albums and need to scroll through the list). That’s not the fastest that we’ve seen, but it is acceptable.
 
Dedicated Music Control (2.0)
Apart from the volume control, the Q has no dedicated music controls. Yuo control the music through the directional pad, which acts as a play, rewind and fast forward button in Media Player. There is no way, unfortunately , to stop the music when Media Player is running in the background.
 
Music Software Functionality and Organization (6.5)
Windows Media Player is a simple, but generally effective music player. It supports album art display and allows you to quickly play music. However, it doesn’t automatically update the list of music on the player if you manually copy your music files over: instead, you have to set it to rescan the entire device looking for the files. It does support playing music in the background, but you have to access the program if you want to control the playback (such as skipping a track).
 
Windows Media Player supports its own playlist format, but it doesn’t support any of the other playlist formats (such as .PLS) (although these can be imported into Media Player on the PC you synch with, so you won’t loose your lists of favorite tunes. You can create playlists on the device, so you can while away that waiting time at the dentists by creating a new playlist on the subject of pain.
 
Online Song Downloading (0.0)
The Q doesn’t work with any of the music downloading services that the carriers offer: it doesn’t support Verizon’s VCast or Sprint’s digital Lounge service, so it gets no points in this section.
 
Streaming (4.0)
Windows Media Player can handle streaming audio in MP3 and WMA formats, but there is no support for the popular (and arguably higher quality) streaming AAC format. Fortunately, most streaming media services offer MP3 or WMA options.
 
Podcast Support (0.0)
No direct support is offered for downloading podcasts straight to the phone, but Windows Media Player on the PC can automatically download podcasts, then synch them to the cell phone’s memory card every time the phone is connected.
 
Music Sync with PC (7.0)
Windows Media Player synchs with a PC running windows easily, and it isn’t difficult to synch specific albums, type of music or other content. You can also do this manually, dragging and dropping albums in MP3 or WMA format to the Q’s storage card when it is connected.
 
Music Formats and DRM (3.0)
The Q can play back music in WMA (both unprotected and copy protected) and MP3 format. It doesn’t support AAC, Real or other formats (although these can be converted to WMA through Media Player running on the PC, and it can’t play back music you’ve purchased through iTunes.
 
Music Interruption (9.0)
If you’re rocking out to your favorite tunes and a call comes in, Media Player will pause the music until you hang up. It’ll then automatically resume the music from where it left off.
 
Video

Video Software Access
(2.33)
Windows Media Player handles video the same way it does audio, so playing back a video took roughly same amount of time as music: we found it took an average of 8.6 seconds to go from the home page to start playing a video, as videos take slightly longer to start up.
 
Video Controls (7.0)
 The same controls that are used for music are used for playing back video: the center button plays or pauses the video, while the two side buttons act as fast forward and rewind buttons. The jog dial acts as a volume control.
 
Video Software & Organization (6.0)
Windows Media Player is a competent video player: it catalogs video well, is easy to use and can stretch the video to fit the full screen. The only major issue is that it does not support that many formats other than Microsoft’s own, and that you have to manually update the library if you manually add videos.  Windows Media Player supports the tagging of videos in the same way that music tracks are tagged, so you can sort or search through videos by title, author or genre.
 
Video Sync with PC (7.0)
Windows Media Players synchs with the PC using the ActiveSynch software that is included with the Q. Using Windows Media player on the PC, this can also convert most video files into a format suitable for viewing on the Q.
 
Video Formats (5.0)
Windows Media Player supports a reasonable range of video formats: it can play back files in 3GPP, MP4 and Windows Media formats. It cannot, however, play back files in Flash video format or Real Media format.

Video DRM (5.0)
Copy-protected video can be played back only if they are in a format supported by Windows Media Player. This means that only videos that use Microsoft’s own Windows Media DRM system will work.
 
Video Playback Smoothness (10.0)
The Q had no problem handling our tests which involve playing back 3GPP video files created at a variety of bitrates, ranging from 48kbps to 768kbps. Some phones choke on the high bandwidth files, but the Q had no problems handling them.

Online Video Downloading (0.0)
No video downloading services are supported by the Q: Verizon’s VCast service and Sprint’s Music Store can’t be used by the device. 
   
Video Streaming (unscored)
Streaming videos to cell phones is still more of an art than a science: there are a number of incompatible standards and ways to do it, so we don’t score on this test. Our experience of watching streaming video on the Q was mixed: some sites (such as the 3GPP streaming site zoovision.com) failed to work, while windowsmedia.com worked fine. Although the quality of many of the video files that we looked at left a lot to be desired, the Q did a more than adequate job of displaying the files that it was capable of displaying,

Windows Media player supports several video streaming formats, including some variants of the widely used 3GPP standard, and Microsoft’s own windows media formats. However, it does not support Real or Quicktime format streaming video. We do not score streaming video because formats have not been very well standardized, which makes it almost impossible to test it.
 
[page title="Software"]
OS (8.0)
Choosing an Operating System (OS) is rather like choosing a religion: whichever one you go for, someone will tell you are damned for making the wrong choice. The Q runs Microsoft’s Windows Mobile 5.0 operating system; while this may not be to many people’s taste, it is a competent, well designed OS that is stable, has plenty of software and is relatively easy to use.
 
 
Home Screen Score (5.0) 
The default home screen of the Q provides some basic information, such as notifications for voicemail, text messages and upcoming appointments. There are also icons on the top line of the screen for the signal strength and the phone profile (such as silent, in meeting etc). However, it also wastes space with links to an MSN news page and Windows download page that most users don’t need, and unlike smart phones that run the more fully-featured Pocket PC version of the OS, you can’t easily change the layout of the screen. Instead, you can just choose the default screen, or one of 5 alternative layouts that contain even less information. One (called Windows default) is completely blank, except for the start menu. Programs are available that allow you to build your own start page (such as the $14.99 program Home Screen Designer), but it’s a pity that you have to buy an extra program to be able to configure your phone properly.
 
Extensibility (7.0)
Windows Mobile provides plenty of options for expansion: there are a wide selection of programs from Microsoft and third parties that can expand or enhance the features of the Q. And that’s a good thing, as many of the included programs are so basic as to be useless. Java applications are also supported with a built in java emulator.
 
Customizability (3.0)
The Q has only very basic customizability: you can’t change the display font (although you do have the choice of two font sizes), and the color scheme that the menus and programs use. But that’s it: a minimal amount of control that means you can’t easily personalize the phone.
 
OS Responsivness (5.0)
The Q is often a little slow to respond; it sometimes take half a second to redraw the screen. In particular, playing sounds seems to affect the responsiveness: the sounds menu (where you set the various sounds the phone makes) is particularly slow.

Gaming (4.0)
Two games are included; the puzzle game Bubble Breaker and the ubiquitous Solitaire. Both are amusing, simple games, but both suffer from the fact that the Q does not have a touch screen; choosing where to place your cards in Solitare requires the keyboard and is awkward, and in Bubble Breaker, you have to scroll around the screen to find the bubble you want to break. Frankly, we didn’t bother finishing either game; it simply takes too long to make it any fun.
 
Plenty of good games are available for purchase for the Windows Mobile OS, though , ranging from shoot-em-ups to RPGs. But make sure you get the right ones: games that are written for the Pocket PC OS (which includes a touch screen) won’t work on the Q. 
 
Browser Features (4.0)
The Q comes with Microsoft’s own Internet Explorer, a well-featured portable browser that supports emailing pages and encryption, as well as saving individual images from web pages. It doesn’t support RSS feeds, cascading style sheets, Flash or Javascript, though, and you can’t save entire web pages.
 
Browsing Interface (6.0)
Internet Explorer provides a variety of ways to view web pages, including a full screen mode and a single-column mode that forces the page into a single column. These features do make browsing the web easier, but many web pages are still unviewable. You are better off sticking with the mobile versions of sites where available.
 
A variety of tools are provided to make the browsing experience easier, including a zoom control (with 5 zoom levels) that allows you to shrink or enlarge the text on the page to fit more in. However, it doesn’t have the more advanced features or more recent browsers, such as tabbed browsing or a fully fledged search feature. 

Pages can be easily bookmarked by selecting “Add to Favorites” from the menu, and basic features are present for editing existing pages in the favorites list. Bookmarks can also be imported from the PC version of Internet Explorer. However, there is no support for RSS bookmarks (for easily reading things like news headlines). Internet Explorer maintains an extensive history of the Web sites that you visit, but you can’t do much with this information; you can’t search the history, add web pages from it directly to the favorites, or sort the data by date.
 
Browser Access Speed
 (6.67)
We found that it took an average of 12 seconds to go from the home page of the Q to hitting enter after entering the url www.wirelessinfo.com. That’s a reasonable time for starting off the browser and entering the URL; more then acceptable for casual browsing. 
 
 
Calculator (4.0)
If all you want to do is basic arithmetic, the calculator included in the Q may be adequate. But for anything above first grade maths, this calculator gets a fail; it only does addition, subtraction, multiplication and division. This seems like an odd omission; square roots aren’t something most people need on a regular basis, but given that the processor in the Q can calculate these things without breaking a sweat, it seems odd that they aren’t included.
 
 
Alarm (2.0)
The alarm on the Q gets a failing grade as well: the alarm function only allows you to set one alarm that goes off at a specific time in the next 24 hours. More complex alerts can be set in the calendar application, but even these are somewhat simplistic: the only way to set an alarm for weekdays only (so you can have a lie in at the weekend) is to set one appointment early in the morning for each day.
 
It is worth pointing out that there are plenty of freely available alarm programs that you can install and use, but you shouldn’t have to do this to get basic functions like this. Creating a simple set of features is one thing; but missing useful, common features is another problem completely.  
 
Document Software (4.0)
Many users assume that all versions of Windows Mobile come with portable versions of Word and Excel. But the smart phone edition doesn’t, so the Q can’t edit Word or Excel files. They can be viewed, but they can’t be edited, which limits the appeal for business users.  
 
 
[page title="Battery Life"]
Call Time (4.58)
To test the battery life of cell phones we make a call to the phone and play back an audio book (you can read more about how we test here). Although the battery of the Q is a small 1130mAh model, it didn’t score too badly in our call time test, managing 3 hours and 45 minutes talk time; not too far from Motroola’s claim for up to 4 hours of battery life. Although that isn’t the worst we’ve seen, it is somewhat shorter than most smartphones; the Palm 700p kept on working for a half hour longer than the Q. But it is longer than the 3 hours the Motorola Razr V3m managed.  At under four hours, you’d need to take along a spare battery on anything but an overnight trip, while other smart phones could last you through a long weekend.  
 
Music Playback (3.9)
The Q makes a pretty good MP3 player, so we were interested to find out that, in our tests, the battery life while playing back music was 5 hours and 25 minutes (we test this by putting an MP3 album on repeat play and running the phone until it stops playing). That’s rather on the short side: the Treo 700p kept cranking out the tunes for 8 hours. The Q’s shorter battery life would be long enough for a daily commute or short flight, but don’t expect it to last for an intercontinental flight or a typical LA commute.
 
Web Browsing
(4.86)
Our third battery test is the web browsing test, which involves setting the device to access a constantly refreshing web page and a device that repeatedly presses the keyboard to simulate someone browsing the web on the road. This is a tough test, but the Q did pretty well, lasting for 4 hours and 3 minutes.

Idle Time (unscored)
In order to ensure that reviews are released in a timely manner we do not test standby time. Motorola's stated standby time for the Motorola Q is 212 hours.
 
[page title="Connectivity"]
Cellular Bands (4.0)
The Q is a dual-band CDMA phone: it includes support for the CDMA 800 and 1900 frequency bands.  There is no support for roaming onto other types of networks, so it wouldn’t work in countries that use other standards or out of coverage of the home network. Motorola have announced a GSM version of the phone, but at present, none of the US GSM carriers (such as Cingular and T-Mobile) have decided to offer this to their customers.
 
Data Support Score (6.0)
The Q includes support for the 1xRTT and EVDO data standards. It doesn’t include support for the faster EVDO Rev A network that Verizon is rolling out at present, so the maximum data speed you are likely to achieve from this is the 400 to 700 mbps that EVDO can achieve.
 
Bluetooth (7.0)
The Q includes a Bluetooth 1.1 radio, and it supports an impressive 13 profiles. These include the most commonly used ones, including A2DP (Advanced Audio Distribution, for connecting Bluetooth headphones), BIP (Basic Imaging Protocol, for sending images over a Bluetooth connection) and DUN (Dial-up Networking). However, some carriers (such as Verizon) choose to disable the DUN profile to prevent the phone being used as a way for a PC to access the Internet.
 
One interesting and unique feature is the Bluetooth PC Remote program. By using the Bluetooth HID (Human Interface Device) profile, this turns the Q into a remote control for the PC, with settings for acting a normal keyboard, for controlling media apps or for controlling the presentation program PowerPoint. We paired the Q with a bluetooth headset and found the interface quick and easy to use.
 
WiFi (0.0)
No WiFi radios are included in the Q, unlike the T-Mobile Dash or the Samsung Blackjack. The only way to connect to the Internet is the EVDO radio; a pain if you are in a building with a WiFi, but no cell phone network signal.
 
IRDA (7.0)
A single Infra- red IRDA port is present on the Q, just above the MicroSD card port.
 
[page title="Hardware"]
Keyboard Text Words Per Minute (7.9)
 
The Motorola Q has a large, well-spaced keyboard, which contributed to an excellent score for typing speed: after some practice using both hands (or rather, both thumbs), we were able to mange an impressive 39.6 works per minute. That’s a touch faster than the Palm Treo 700p, but a little slower than the Blackberry.
 
The keyboard is far from perfect, though: while the angled shape and size of the keys make it easy to feel your way around the keyboard, the keys don’t have an awful lot of tactile feedback: a  click indicates you’ve pressed a key, but there is no real feedback for the fingertips.
 
T9 and Auto Complete (10.0)
When typing text, the Q includes an autocomplete mode called iTap, which records the words you use and tries to predict which one you are typing from the first few letters. If it guesses correctly, you can accept the word by pressing the right arrow of the directional pad. If it guesses wrong, you just keep on typing until you have completed the word. The iTap mode works well, and is a very useful feature if you like to write in complete sentences instead of the txtspk that most cell phones force you to use.
 
One Hand Usability (2.2)
Although the keyboard of the Q works well when typing with to hands, it is not as good with just one. We found that the thin profile was a problem: the phone was awkward to hold in one hand, and it kept slipping from our grip. A rubberized case might help with this, but that wouldn’t help with the fact that the larger keyboard makes typing slower, as the thumb has to reach further over the keyboard. This meant that, in our tests, we recorded the average one-handed typing speed at a lowly 22 words a minute. So, if you spend a lot of time traveling on subways or buses where you have to use one hand to hold on and the other to hold your cell phone, a smaller phone like the Motorola Razr would be a batter pick.
 
Backlighting (4.5)
The keyboard of the Q is backlit by a cool blue light that’s linked to the screen backlight; they both go on and off at the same time. The length of time both stay on for can be set in the power management section of the settings program: the minimum is 5 seconds and the maximum is 60 seconds (or to never turn it off). There is no light sensor to turn the backlight off in daylight or a way to control the level of backlighting for either the keyboard or the screen; a problem if you are using it in a darkened room and don’t want to blind yourself with the rather bright screen.
 
D-Pad/Joystick (7.0)
The directional pad of the Q is well placed and well-sized: it’s easy to find the different directions and the select button in the center of the directional pad.

Touch Screen (0.0)
Unlike Windows Mobile Pocket PC devices, smartphone devices like the Q do not include a touch screen.

Jog Dial (6.5)
The jog dial of the Q is located on the top right corner of the case, where it falls naturally under the thumb. It allows for quick scrolling, and pressing the dial in has the same action as pressing the select button in the center of the directional pad. However, there is no way to select a contact and make a call using just the jog dial; to get to the list of contacts, you have to use the left soft key. This seems like an odd omission: we would have liked to see some way to make a call from the contacts list using the dial wheel alone, as you can do with Blackberry phones.
 
Soft Button (5.0)
Two soft buttons are located below the screen. These are relatively easy to find by touch, as they have raised ridges on the bottom of the keys. The options that these keys are used for varies rather confusingly with where you are in the phone: on the home screen, the left soft key takes you to the main menu, where you can choose options like the Pictures & Videos program or the contacts list.
 
Volume Control (6.0)
In a call, the volume can be controlled with the jog dial. This is a good solution: it’s easy to adjust the volume with the phone at your ear to adapt for changing conditions.
 
Power and Standby (5.0)
The Q is turned on or off by holding down the power/end key for three seconds. Unfortunately, there is no way to put the phone into standby mode: you just have to wait for it to do the automatically, and pressing any key takes it out of standby, which could be a battery-drainer if it’s leaning against something in your pocket, unless you enable the key lock mode. It’s also possible to turn off all of the radios on the Q by pressing and holding the home key, then selecting flight mode from the quick list menu that pops up. This is a pretty standard set of power management options that should satisfy most users
 
Other Buttons (2.0)
The home button takes the Q back to the home screen, but also accesses the quick list menu when held down. From here, the user can select flight mode, lock the keyboard, go into silent mode and other options. The back key takes the Q back to the previous screen.
 
Screen Resolution
(8.0)
The only screen on the Q is the main one: a 320 by 240 resolution, 2.4-inch screen that can display up to 65k colors. The screen is clear and bright, with images showing plenty of detail and good color. The shiny plastic cover does reflect lights, producing glare, though, and it seems to easily pick up fingerprints.
 
Primary Screen Pixels per Inch (8.3)
The screen has a pixel density of 168 pixels per inch, a pretty standard setting for smart phones.
 
Screen Physical Size (6.0)
At 2.4 inches across the diagonal, the screen on the Q is a good size, especially considering the thin profile of the device.
 
Screen Brightness (3.0)
We measure the brightness of the screen by using a light meter in a darkened room 2 inches from the screen. We measured the screen of the Q at 60 lumens; a little on the dim side.
 
Color Depth (6.0)
Capable of displaying 65,536 colors from a 16-bit palette, the Q does an average job of displaying colors. 
 
Power & Data Ports (9.0)
There are only two ports on the Q; the headphone port on the top of the device, and the mini USB port that doubles as a connector for data and power cables. This also means that, with a powered USB port on a laptop, you can use the same USB cable for data and charging, which gives you one less thing to carry around on a trip.
 
Headphone Jack and Compatibility (6.0)
A 2.5 mm jack on the top of the Q provides compatibility with most wired headsets (none is included with the Q), but standard 3.5 mm headphones will require a $14 adapter. The Q also supports the A2DP standard, so it should work with any standard Bluetooth headphones for playing back music wirelessly.
 
Internal Storage (1.0)
With a pretty standard 64MB of RAM, most users will want to spend a bit extra to get a MiniSD card to store media, as the 64MB of internal RAM will get quickly filled up.
 
Expansion Slot and Format (8.0)
The MiniSD port on the left side of the Q provides an easy way to add more storage space. At present, the largest available MiniSD card holds 4GB; enough for many hours of music and several hours of video. The MiniSD card slot does not support the newer, faster MiniSD HC cards, though. 
  
[page title="Other Features"]
Tethered Modem (0.0)
Although Motorola designed the Q to support working as a modem to connect a laptop to the internet, this service has been disabled by Verizon on our test system, so we were not able to test it. 
 
[page title="Value And Comparisons"]
Value (6.0)
The Q currently costs $299 with a two-year contract from Verizon, or $99 from Sprint (with $250 instant savings and $100 in mail-in rebates) with a two-year contract.. This represents good value for money for a smart phone: although the Q is not the cutting edge phone that it was at launch, it is a good value for what you get.
 
If you want to buy the Q without service, it will cost you a hefty $499 from both Verizon and Sprint.
 
Comparisons
BlackBerry 8700 -The Q lacks the business user focus of the BlackBerry 8700; the email, calendar and document features of the BlackBerry are far superior to those of the Q. But the Q may be adequate if all you need is simple email features, and it uses standard email services: you don’t need to subscribe to a monthly service to get and send email.
 
T-Mobile Dash -The Q is slightly larger than the Dash, and has a better keyboard. But both run the Windows Mobile 5.0 OS, and both have the same size screen and many other features in common. The Dash is much cheaper, though; T-Mobile are offering it for $199 after mail-in rebates with a two year contract. The Dash may be a better choice if you want to stick with T-mobile, but the larger keyboard of the Q make it a better choice
 
Palm Treo 700w - The Treo 700w has a number of advantages over the Q: the battery life is longer, the screen is a higher resolution (albeit a bit smaller), it has more memory and  runs the more fully-featured Pocket PC OS, which has better software and supports the touch screen. But it is more expensive ($499 from Verizon with a 2-year contract) and is bulkier. The Q wouldn’t ruin the line of a good suit: the Treo 700w might.
 
[page title="Conclusions"]
 
Who’s It For 
Business user – The business person on the go will appreciate the large keyboard and clear screen, but they won’t appreciate the overly basic calendar, task and email applications. It definitely won’t replace a BlackBerry for the business user who needs to constantly stay in touch.  
Budget callers – The Q is an interesting choice for those on the hunt for value, but who want decent email features; especially with the Sprint $99 deal, it provides a relatively cheap way to get mobile email with a keyboard that actually allows you to type properly.
Chatty teenager – the aesthetics of the Q will be lost on a teenager who talks more than they text: they would be better off with a Razr or other small phone that’s built with talking in mind.
Media maven – Although the Q does a good job of playing back audio and video, media mavens may covet phones with bigger screens for playing back movies, like the Verizon VX6700.
 
Conclusion
The Q falls between two worlds; it lacks the more sophisticated software of the Pocket PC based devices, and it lacks the simplicity of phones designed more towards voice use. As such, those who need their business information (such as scheduling and calendars) on the road will find it ill-suited to their needs, and those who mainly use it for making calls will find it too large to carry around. And the issues with sound quality will also be a problem for frequent callers.
 
Heavy email users will also find it disappointing: although it can work with Exchange servers to get email quickly, it lacks the more sophisticated email client that you’ll find on Blackberry devices, and there is no easy way to organize your email.
 
Another feature that many users will miss is the touch screen, which makes controlling things like games or navigating the calendar much easier than the keyboard or directional pad you have to use on the Q.   
 
But the Q might work well for someone who occasionally dips into both worlds: if all you need on the data side is to send an occasional email, then the Q might be a good pick. And there are plenty of third-party programs out there that can add the functions users might need, but this adds more expense and hassle: it is somewhat irritating that a device like this can’t do relatively simple things like categorize appointments and tasks. 


[page title="Ratings & Specs"]

Dimension
Height 4.57
Carrier Verizon
Type Traditional QWERTY
Low Price 0.00
Width 2.52
Depth 0.47
Weight (including battery) 4.10
Physical
Number of Screens 1
Main Screen Dimensions 2.4 inches
Main Screen Resolution 320 x 240
Main Screen Colors 65000
Main Screen Type
Secondary Screen Dimensions
Secondary Screen Resolution
Secondary Screen Colors 0
Secondary Screen Type
Keys
Number Keys Type Physical
QWERTY
QWERTY Keyboard Type
Other Control Keys
Internal Components
Processor
RAM Memory 64
Flash ROM Memory 128
Memory Card Slot miniSD
Jacks & Ports
Microphone Jack
Headphone/Mic Jack Yes
USB Port
Dock Port
Radios
Bands Dual
Bluetooth 1.2
802.11 b wifi
GSM 850
GSM 900
GSM 1800
GSM 1900
CDMA 800
CDMA 1900
Bluetooth 1.1
Bluetooth 2.0
802.11g WiFi
External Antenna Port
SAR at Ear 1
SAR on Body 1
Flight Mode
Data Standards
GPRS
EDGE
1XRTT
EVDO
EVDO Rev A
HSDPA
UMTS
Battery
Standard Battery Type Lithium Ion
Standard Battery Capacity 0.00
Standard Battery Model
Vendor Quoted Standby Time 212.00
Vendor Quoted Talk Time 4.00
Camera
Maximum Native Still Resolution
Image Sensor Type
Megapixels 1.30
Optical Zoom
Digital Zoom
Built-In Flash
Focus Type
Aperture Range
Shutter Speed Range
Focus Range
Exposure Modes
Exposure Compensation
White Balance Modes
Scene Modes
Video Capture
Video Resolution
Video Frame Rate 0
Video Format
Maximum Video Clip Length
Audio with Movies
Audio Format
Software
OS Proprietary
PIM Software
Max Number of Address Book Entries 0
Max Number of Appointments 0
Included Business Software
Included Leisure Software
Included Syncing Software
Other Software of Note
Calling Features
Address Book Type
Address Book Photos
Alternative Ring Types
Speakerphone
Can work as PC Modem?
Customization
Ring Tone Formats
Individual Caller Ring Tones
Skins for Look & Feel
Messaging (built-in clients only)
SMS
Yahoo! Messenger
MMS
POP3
Exchange
IMAP
AOL Mail
Blackberry Mail
Good Mail
AIM
ICQ
MSN Messenger
SMS Message Capacity 0
Web Browsing
Web Browser Internet Explorer
Music
Music Playback
Music Player Windows Media Player Mobile
Music File Formats Supported
Downloadable Music Service
Video
Video Player Windows Media Player Mobile
Video Formats Supported
Downloadable Video Service
Bluetooth Profiles
Advanced Audio Distribution Profile (A2DP)
Audio/Video Remote Control Profile (AVRCP)
Basic Imaging Profile (BIP)
Basic Printing Profile (BPP)
Cordless Telephony Profile (CTP)
Device ID Profile (DID)
Dial-up Networking Profile (DUN)
Fax Profile (FAX)
File Transfer Profile (FTP)
General Audio/Video Distribution Profile (GAVDP)
Generic Access Profile (GAP)
Generic Object Exchange Profile (GOEP)
Hands-Free Profile (HFP)
Human Interface Device Profile (HID)
Headset Profile (HSP)
Intercom Profile (ICP)
Object Push Profile (OPP)
Personal Area Networking Profile (PAN)
Phone Book Access Profile (PBAP)
Serial Port Profile (SPP)
Service Discovery Application Profile (SDAP)
SIM Access Profile (SAP,SIM)
Synchronisation Profile (synch)
Video Distribution Profile (vdp)
Wireless Application Protocol Bearer (WAPB)
Audio Quality Ratings
Handset Side Tone 9.25
Sound Recieve Frequency Response 7.88
Sound Receive Distortion 0.00
Sound Receive Speaker Volume 0.00
Sound Send Frequency Response 8.24
Sound Send Distortion 0.00
Speakerphone Sound Receive Frequency Response 0.00
Speakerphone Sound Receive Distortion 0.00
Speakerphone Sound Receive Speaker Volume 0.00
Speakerphone Sound Send Frequency Response 0.00
Speakerphone Sound Send Distortion 0.00
Headset Sound Receive Frequency Response 0.00
Headset Sound Receive Distortion 0.00
Headset Sound Receive Speaker Volume 0.00
Headset Sound Send Frequency Response 0.00
Headset Sound Send Distortion 0.00
Headset Pickup Ability 0.00
Imaging Ratings
Resolution 1.35
Color 3.13
Noise 4.27
Live Preview 5.00
Unlocked Standby to First Shot 5.05
Shot to Shot Time 0.90
Shutter to Shot Time 2.00
Interface 6.00
Photo Album Software Internal 2.00
Manual Control 0.00
Zoom 1.00
Focus 0.00
Flash 3.00
Metering 2.00
White Balance 2.00
Image Handling 2.00
Video Overall Score 1.00
Video Resolution 0.98
Video Compression 2.00
Video Interface 5.00
Video Manual Control 2.00
Video Zoom 0.00
Video Editing 0.00
Video Modes 2.00
Placing & Receiving Calls Ratings
Dialing Speed 3.39
Talk and End Buttons 6.00
Call Management 7.00
Startup to Call 1.41
Volume 6.60
Customizability 8.00
Non Audio Alerts 2.00
Messaging Ratings
Supported Email Services 9.00
Push 3.00
Multiple Account Ability 10.00
HTML and Attachments 4.00
Messaging Customizability 4.00