LG Shine KE970 Review - Messaging
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Richard Baguley Published on April 25, 2007 Comment on this |
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Supported Email Services (3.0)
The KE970 has pretty basic email support: you can send and retrieve messages from email services that use POP3 and IMAP server, but there is no built-in support for services such as AOL or Yahoo! mail. To be fair, most of these services do offer ways to retrieve mail through a POP3 server, but we don’t award points for this; only if the phone supports the service directly.
Push Email (0.0)
No support is offered for push email services such as Exchange or BlackBerry email.
Multiple Email Accounts (10.0)
Up to 5 email accounts can be configured on the KE970, but they come with limitations; the device can only hold a maximum of 200 email messages. If you have a lot of accounts or send & receive a lot of mail, this could prove to be a problem.
HTML and Attachments (5.5)
The rather basic email client in the KE970 did work with basic HTML in emails, but it had some issues with attachments; the maximum size of attached file it can download is 300kb, which means it won’t work with larger documents such as spreadsheets, etc. The email client itself can’t view the attachments, but the KE970 does include software that can view (but not edit) Excel, Word, Powerpoint and PDF files. Because of the limitations we only awarded half points.
Email Customizations (0.0)
There is no customization of the email program available: you can’t change the font, the font size or the information that is displayed on the menu.
Time to a New Message (6.45)
Starting from the home screen, it took us just 3.1 seconds to get to the screen where we could start typing a new email message. That’s pretty quick; the new message screen is only a couple of steps away in the menu.
Email Auto Complete on Address (0.0)
The KE970 does not automplete email addresses; instead, you have to type the full address, or go in through the contact application and select your recipients there.
Email Usability (4.0)
The email features of the KE970 are basic, to put it mildly. It can only hold a limited number of emails, and writing emails is a tortuous process. This isn’t a phone that you would want to do any serious emailing on; it’ suitable for casual use only.
Supported IM Services (0.0)
No instant messaging services are supported out of the box on the KE970, and give the proprietary nature of the operating system it runs, we wouldn’t expect to see any downloadable clients. As far as the KE970 goes, instant messaging doesn’t exist.
MMS Support (7.0)
MMS support is integrated into the camera and camcorder applications; it is pretty easy to shoot a photo or video and then send it as an MMS message from within the application itself.
SMS Smiley Face Interpretation (0.0)
The KE970 failed out smiley interpretation test; all of the smilies that we sent in text and email messages were treated as test, not as the cute little icons of the electronic age that they are.
SMS/MMS Ease of Use (6.0)
Sending and receiving SMS and MMS messages is a pretty simple process, but frequent users of these servies may find the KE970 a bit confining. There is no way to sort messages into threads, so it’s easy to get confused if you’re sending lots of messages, which could lead to you sending a SWALK to the wrong SO. (Translation; a sealed with a loving kiss to the wrong significant other).
Time to a New SMS Message (3.23)
Because the same messaging application handles both email and SMS messages, it took the same 3.1 seconds to start a new SMS message as it did to start an email message.
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