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Home > Reviews > Manufacturer > LG Chocolate VX8550 Cell Phone Review

LG Chocolate VX8550 Cell Phone Review - Making/Receiving Calls

Mark Brezinski
Published on July 27, 2007 Comment on this
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Dialing Speed (6.76)
To test dialing speed we start with the phone turned on, in the closed position, then time how long it takes to dial one of five different numbers, ending when the send key is pressed. The times of these five trails are then averaged. The mean time for the Chocolate was 2.96 seconds. This is an incredibly fast time. Other slide phones have comparable times, but the Chocolate is one of the fastest. For example, the LG Shine scored at 3.8 seconds, the Sprint Upstage took 3.38 seconds, and the Helio Ocean received a 3.1 second lap time. The reason for this probably comes down to one of two things. First of all, the spring driving the slide motion could simply be stronger on the Chocolate than on the other models. Secondly, the keypad is very small and the send key is directly above the number pad. The tiny key size could lead to misdialing, but also means your thumb has to travel less of a distance for each press.

Cell Phone Time (sec) Score
LG Chocolate VX8550 2.96 6.76
Sanyo M1 4.28 4.67
Motorola Razr V3m 4.90 4.08
LG Chocolate VX8500 3.61 5.54
Nokia N75 3.34 5.99
LG Shine KE970 3.80 5.26

Talk and End Buttons (8.0)
The new Chocolate's talk and end buttons are located directly above the keypad, separated by the camera shortcut. Like the rest of the keys, they are quite stout, but wide. Smaller keys could normally cause accuracy issues. The keys are placed in the top left and right corners of the pad, however, so the raised border surrounding the pad will give unmistakable tactile recognition. Also, their outer edges have slight raises in them, adding ease to navigation by feel. The keys also have good play, so you'll be able to feel when you hit them.

Moving from the directional pad to the send/end keys is a somewhat awkward transition. The only common situation where this shift would be necessary is turning off the phone, however, so it really isn't detrimental.

Call Management (6.5)
Scoring for this section is split into two parts. The first part scores the call history options. Here, the Chocolate receives a perfect score. The call history remembers an excess of thirty sessions, and can be viewed in its entirety, or by missed/received/called. Viewing individual calls yields the time and date the call was made, as well as the time the call lasted. Included in the call history menu is a submenu for various data timers. In regards to call timers, the Chocolate retains the length of all received, dialed, and roaming calls, as well as a total. It also displays the length of the last call made. As for data, it keeps track of transmitted/received data as well as a running tally of the two. An added bonus for those counting monthly minutes is an option to reset the timers. Even after a reset, however, the Chocolate maintains lifetime values for calls and data transfers. Overall, the new LG Chocolate is quite a thorough bookkeeper.

    

The second scoring area deals with in-call options. In a call, the left soft key mutes, and the speakerphone button on the left side of the phone opens up its namesake feature. The right soft key opens up the options menu, which contains the following options: Messaging, Contact list, Recent calls, Bluetooth menu, Main menu, Notepad, Voice record, DTMF tones. The Chocolate also offers conference calling. Because of its rather thorough implementation thus far, it's interesting to see the phone have such a confusing interface for call waiting. Initially the phone can handle a second call with the standard choice of answer/ignore. If you choose to answer it, there is no way to tell that there is, in fact, a call on hold. Most phones display some sort of visual reminder of who's on the other line, along with a soft key option to switch between calls. The Chocolate has neither. In order to switch, the user has to press the send key. Even more perplexing is how the phone stops displaying call information as soon as the second call is answered. Therefore, when switching between calls, there's no way to tell who you're talking to without outright asking the caller. This incoherent interface is surprising to see on a modern phone.



The Chocolate also has a default feature called Touch Protection. The external touch keys lock immediately upon answering a call, and once unlocked, relock after three seconds. This is a somewhat necessary feature, as holding the phone to your face will most likely press one of the soft keys. Doing this could be somewhat startling, as the phone will respond with its normal chime and vibration. The quick relocking can be somewhat annoying, but its saving grace is that it doesn't activate if you're already in a menu. Overall it's a fairly necessary feature that does much more good than harm.

Startup to Call (4.47)
To test startup to call we start with the phone closed and turned off, then measure how long it takes to turn on the phone, dial one of five different numbers, and hit the send key. The times of each of these five trails are then averaged. The LG Chocolate took an average of 22.37 seconds to complete the startup to call test. This time consisted mainly of boot-up. It should be noted that poor service areas could add substantial time to startup. The first Chocolate completed the test 1.57 seconds faster. Even with the downgrade, it's faster than the Sanyo M1(24.36 seconds) and the Sprint Upstage (28.9 seconds). It is also faster than most flip phones, which tend to average in the 30 second range.

Cell Phone Time (sec) Score
LG Chocolate VX8550 22.37 4.47
Sanyo M1 24.36 4.11
Motorola Razr V3m 35.70 2.80
LG Chocolate VX8500 20.80 4.81
Nokia N75 40.56 2.47
LG Shine KE970 31 3.23

Ring Volume (8.54)
To test ring volume we held the LG Chocolate four inches away from a sound pressure meter, set the phone's volume to maximum, and played the phone's loudest ringtone. We then measured the maximum decibels produced. The Chocolate topped at 85.4 decibels, which is about average. Interestingly enough, the old Chocolate was three decibels louder. For comparison, the Nokia N73 and the Sanyo M1 also both measured about 85 decibels, while the Razr V3m scored 88 decibels.



Cell Phone Volume (decibels) Score
LG Chocolate VX8550 85.4 8.54
Sanyo M1 85.2 8.52
Motorola Razr V3m 88.0 8.80
LG Chocolate VX8500 88.7 8.87
Nokia N75 85.3 8.53
LG Shine KE970 85.3 8.53

Ringtone Customizability (0.0)
Although the new Chocolate is still being marketed as a music handset, you still can't use your music files as ringtones. You must buy your ringtones separately.

Non-Audio Alerts (6.0)
The Chocolate's vibration is somewhat weak. Most of the time you'll catch it if it's in your pocket, but you'll most likely miss it otherwise. In addition to vibration, the screen on the Chocolate lights up and flashes. The display also shows the phone number of the incoming call. The animation will most certainly catch your eye. Overall, though, the non-audio alerts were none too impressive.


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