Helio Ocean Review
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Richard Baguley Published on May 16, 2007 Comment on this |
Helio’s latest phone is a sexy device; the Ocean is the first dual slider, with both a QWERTY keyboard and a keypad, theoretically giving you the best of both worlds. And it gets pretty darn close; the phone looks great, works well and has plenty of features. But it’s not quite perfect; some of the features are limited, for instance, the much-vaunted GPS feature is very useful (and the Buddy Beacon lets you keep track of your Helio owning friends), but it’s missing some features that you would get on even a cheap dedicated GPS receiver; It can’t track where you’ve been and doesn’t provide turn by turn directions. The Email and IM clients are the same; although the Ocean supports plenty of services for both, the list is not all-inclusive, and the proprietary OS means that you can’t download third party clients for services like ICQ that aren’t supported. [page title="Tour & Design"]
Front Closed
Front Open

The Ocean has two open positions; the first is the keypad position, where the front of the phone slides upwards.

Left

Top

Bottom

Right

Back

Battery Out

The Battery is a slim lithium polymer battery that holds 1320 mAh of charge. There is no separate cover for the battery compartment; the cover is the back of the battery itself. Because Helio uses Verizon's CDMA network, there is no SIM card. [CORRECTION: Helio uses Sprint's network, but callers can roam onto Verizon' s network at no extra charge in areas Sprint does not cover]
In the Box (3.5)
The Ocean comes with the following accessories in the box: - Manual on CD, plus printed quick start guide - Stereo headset - 2.5mm to 3.5mm headphone adapter - USB and power cables - screen cleaner charm.
Handling (8.0)
The Ocean fits nicely in the hand; the curved shape of the phone makes it comfortable to hold and place against the ear. The dual slider mechanism is also good; both sliders are easy to use and have a good, positive feel that slides out easily and locks into place.
Portability (7.5)
At 5.6 ounces, the Ocean is a little heavier than many phones; the Motorola Razr V3M is just 3.5 ounces, and the Motorola Q is just 4 ounces. However, the Ocean is no heavyweight, and it is pretty thin, at just 0.86 inches thick. The Ocean is not as portable as the Razr, but it is a very small, compact phone that packs a lot of features into the small sized case.
Aesthetics (8.5)
No doubt about it; the Ocean is a great looking phone, with a stylish, elegant design that belies the number of features it offers.
Durability (7.0)
It’s hard to say how durable the Ocean will be; we’ve seen the slider mechanisms on similar phones fail when they are used heavily or when they are damaged by being dropped. But the sliders on the Ocean do feel pretty robust, and don’t feel like they will be easily broken. These sliders may let in dust and moisture, though.
[page title="Audio Quality"]
Helio’s slogan for their phones is “don’t call it a phone”. But whatever they want you to call it, you still use it for making phone calls. And the quality of the sound on these phone calls is important; if the quality of the received sound is poor, you won’t be able to understand what the other person says. And if the quality of the sound the Ocean transmits is bad, then the person you’re calling won’t be able to understand you. That’s why we use professional testing equipment to judge the sound quality of phones like the Ocean; our HATS (Head and Torso Simulator) behave just like the human head and ear, so we can get a measure of how the phone sounds in use. We use this in combination with a high-end electroacoustic testing program called SoundCheck that analyzes the sound the HATS captures and produces the graphs that you see below. Other review sites make a couple of phone calls and ask how it sounds; we analyze the frequency response of the phone in a scientific way. For further information on how our testing is conducted, see this article.


The sound that the Ocean sent (such as you talking into it) wasn’t quite as good, though; although the frequency response curve (shown by the blue line was pretty flat (indicating that no frequencies were overly suppressed or exaggerated), it did go outside of the limits set in the standard we use, particularly at the lower end of the frequency range. This could lead to your voice sounding a little bassier and boomier than you might like; the standard calls for the frequency response at lower frequencies to be slightly lower than the higher ones. But this isn’t likely to be a huge problem; the response only goes outside the limits by a few decibels. The response also drops off a little quicker than we like to see, which could make your voice sound a little clipped.

[page title="Imaging"]

The 2-megapixel camera in the Ocean produced a horizontal lw/ph rating of 701, and a vertical rating of 476.6. That’s a reasonable result for a cell phone camera, and is in line with the resolution ratings for other cell phone cameras, such as the Sprint Upstage (which managed 660.8 and 549.2). But these measurements are way behind what even a cheap dedicated still camera can capture: the $179.99 Sony Cyber-shot DSC-W35 recently reviewed by our sister site digitalcamerainfo.com had an lw/ph rating of 1573 by 1548, which shows just how much better dedicated camera are than the ones built into cell phones.
Color (6.66)
We use Imatest to test the color accuracy of the images that cell phones like the Ocean capture as well; we photograph an industry standard color chart, and Imatest analyzes the captured image to compare the captured colors with the real thing. Imatest produces this chart which shows the true colors on the chart (in the small vertical rectangle), the adjusted colors (in the middle rectangle) and the original captured colors in the outer square.

Noise (1.14)
We measure the noise in images by taking several images at a range of lighting conditions, then measuring the amount of noise in each image. The Ocean had relatively little noise in the images taken with plenty of light, but things quickly got noisy as the light level feel. At 60 lux (about the light level you would get in a dimply-lit room) there was lots of obvious noise, which seriously detracted from the quality of the images. But, to be fair, the Ocean was not much worse than other cell phone cameras, most of which tend to capture noisy images in low light.
Live Preview (8.0)
The live preview of the camera application of the Ocean is good; the image uses the entire screen (except if you are shooting with the slider in the keypad position; the preview then only uses about half of the screen) and shows information such as the resolution and flash mode. Unlocked Standby to First Shot (4.88)
In this test, we measure how long it takes to go from the phone in standby mode to taking a photo, as if you’d just spotted something interesting and wanted to quickly take a picture. For the Ocean, this took us 4.1 seconds: a reasonable time for a phone. This was after some practice, though; you have to slide the keypad out, press one of the soft keys to open the main menu, select the Snap application from this menu, then select the camera option in this. You can also start the camera by simply opening the phone to the keypad position and pressing the shutter button, but this wasn’t any quicker.
Shot to Shot Time (3.75)
The Ocean has several modes that take multiple images: we found that the auto series 9 cuts mode took 9 shots in 7.9 seconds at the highest supported resolution of 640 by 480 (the higher resolutions don’t allow the use of this burst mode). That’s a pretty pedestrian speed of 1.25 frames per second; not enough to capture any serious action. There are some interesting other features, though, such as the Split Series mode, which creates a mosaic of up to 16 images that are taken when you press the shutter; fun if you are looking to create a kind of moving portrait.
Shutter to Shot Time (3.33)
Shutter to shot time is a measure of how long it takes the phone to take a photo from the time you depress the capture button until it stops processing the image. The Helio Ocean took .6 seconds to capture an image after you have depressed the shutter key. This is a solid time for a camera phone, better than the Treo 750's .88 seconds but slightly worst than the Treo 700p's .5 seconds.
Interface (7.5)
The camera interface of the Ocean is pretty good; it shows quite a lot of information in a convenient and easy to use way. You can also hide all of the Most of the controls are pretty logical; the directional pad controls he image brightness (by pushing it left and right) and the digital zoom (pushing it up and down), while one of the soft keys accesses the menu, and another accesses the photo album software. A third controls the flash mode, but the fourth has the rather odd task of setting the white balance; a control that most users aren’t going to use that often. It would have made more sense, perhaps, for this to provide access to the image size control, or to switch between photo and video mode.
Photo Album Software Internal (5.0) The Album software in the Ocean is pretty basic – it can’t create slideshows or edit the images. But it does have some unique features, such as the Helio UP feature, which uploads images to Helio’s own online photo hosting service. The uploaded images can be titled, have short descriptions added and can even be tagged with a location using the built-in GPS receiver.
Manual Control (0.0)
The Ocean does not have a manual mode; there is no way to directly access settings such as the shutter speed or aperture. Most users won’t miss these (and the automatic settings did a pretty good job), but users who are used to tweaking settings themselves will find the Ocean a frustrating device to use.
Zoom (1.0)
The Ocean only has a 2x digital zoom; there is no optical zoom. And using the digital zoom limits the resolution of the captured image to 800 by 600; you can’t use the zoom at the maximum resolution of 1600 by 1200 pixels.
Focus (0.0)
The camera lens on the Ocean is a fixed-focus model that works down to a distance of TK; that means no close-up shots. On the upside, that that you don’t have to wait for the lens to focus; it is ready instantly as long as you aren’t photographing anything too close.
Flash (3.0)
Metering (2.0)
The Ocean doesn’t have the sort of metering controls that you’ll find on a dedicated still camera: there is no spot or center weighted metering mode that changes how the camera judges the correct exposure for the image. The closest it gets is the brightness control, which decreases or increases the brightness of the iamge. Somewhat confusingly, this goes from 0 (the darkest setting) to TK (the lightest), with the normal setting at TK. Most cameras underline the darker/lighter nature of this control by giving the darker settings minus numbers; the Ocean does not.
White Balance (5.0)
Although it has no manual control, the Ocean has a decent set of white balance controls, including a full auto mode and presets for outside, cloudy, florescent and bulb. There is no way to set the white balance value directly, though.
Image Handling (0.0)
No features are present for editing or tweaking images; there is no way to resize, crop or otherwise fiddle with images. There isn’t even a red eye removal feature; something we are seeing on a number of other cell phones, such as the Nokia N73 that we reviewed recently.
Video
Overall Video Score (3.0)
Much like the still images, the video the Ocean captures is fine for the odd candid video, but don’t expect it to replace a dedicated camcorder; the video is small, heavily compressed and doesn’t contain much detail.
Video Resolution (4.53)
We measure the resolution of the video that cell phones capture by taking a video of our resolution target, extracting still frames form this and testing them with Imatest. We measured the captured video as having a pretty average lw/ph value of 283 horizontal and 160.1 vertical. That’s in line with what other cell phones have managed and the videos don’t look much worse or better than others we have tested. Contrast this with a dedicated camcorder, though, and you’ll see how poor it is: the $599 Hitachi DZ-HS 300A that our sister site camcorderinfo.com reviewed recently could resolve 325 lines horizontally and 200 vertically, and that’s the lowest score we’ve seen for some time.
Video Compression (2.0)
Videos can only be captured in 3GP format; there is no way to save videos in the other commonly used formats (such as MPEG-4 or Windows Media).
Interface (7.0) The interface for capturing videos is similar to the camera interface, presenting you with information on the current settings in a clean, smart layout. It shares the same problems as the still image capture application, though; the choice of functions assigned to the 4 soft buttons is a little odd.
Manual Control (0.0)
No manual options are available for controlling how videos are recorded; everything is automatic.
Zoom (0.0)
No zoom is present in video mode; if you want to zoom in on a subject, get up and walk closer.
Editing (0.0)
Videos captured by the Ocean cannot be edited; the only way to edit is to delete them and record them again.
Modes (2.0)
Many cell phones now offer scene modes, which tweak the video settings for certain types of situations. The Ocean isn’t one of them, though; there are no scene modes. You can however choose to capture video specifically for MMS messages.
[page title="Making/Receiving Calls"]
Dialing Speed (6.45)
We measure the dialing speed of phones by timing how long it takes us to call five numbers from standby mode. On the ocean this involves sliding out the keypad, and this is one area where the dual slider design of the Ocean excels; it provides both a full QWERTY keyboard and a decent sized keypad. However, the keypad of the Ocean is far from perfect; the keys are a decent size, but they are flat and don’t have much differentiation, which makes them difficult to navigate by touch. Two ridges by the 5 key are the only way to feel your way around the keyboard. This made it a little too easy to misdial, but the keypad was still pretty fast: we measured the average time to dial at 3.1 seconds;
Talk and End Buttons (7.5)
The two talk and end buttons on the Ocean are on the front of the phone, around the directional pad. These are a little on the small side, but they are pretty easy to reach with the thumb when the phone has the keypad exposed. But again, they are a bit difficult to find by touch alone; there are no ridges to separate the talk and end keys from the others.
Call Management (5.0)
The dial button takes you to the call history screen, which shows the list of incoming and outgoing calls. Only the last 5 are shown on the screen, but older calls can be accessed by scrolling down; we were unable to determine how many the memory of the Ocean could hold. You can also filter this list to show just incoming, outgoing or missed calls by pressing the left or right sides of the directional pad. Numbers in any of these lists can be easily saved to the contacts list by pressing the menu key and selecting Save.
Startup to Call (10.53)
The Ocean is a pretty quick phone when it comes to starting up: we measured the time for the phone to go from being turned off to making a call at an average of 9.5 seconds (to ensure we aren’t waiting for the phone network, we measure the time from hitting the power button to pressing dial, not the time to connect the call). That’s pretty fast; most Windows mobile based phones take over a minute to start, and it’s even quicker than the Blackberry 8700, which took 10.8 seconds. What this means is that you won’t be waiting around for long if you need to make a call and the phone is turned off; in under 10 seconds you’ll be calling.
Ring Volume (8.54)
The Ocean comes with a good array of built in ringtones, and we measured the loudest of these at an ear-splitting 85.4 decibels. That’s with the Ocean’s TK ringer feature enabled and that is pretty damn loud; you’ll definitely hear that, evne if the phone is in a pocket or bag. It’s not the loudest that we’ve heard, though; that honor still goes to the LG Chocolate, which we measured at 88.7 decibels.
Ringtone Customizability (0.0)
The Helio Ocean does not allow you to use your own music files as ringtones. This is an unfortunate oversight for a media centric phone like this. However, some users at Howard Forums claim to have found a way around this, by emailing the files. We weren't able to test this trick, though.
Non Audio Alerts (8.0)
The vibrate on the Ocean is more of a mild buzz than a true vibrate; the phone doesn’t move and you only get a slight buzzing noise. It’s more like a mildly annoyed bee rather than a hive full of angry ones. You might feel it if it is in your pants pocket, but you won’t if it is in a jacket or cat pocket. That’s a big disappointment; we use non-audio alerts a lot, but they are of no use if you don’t notice them.
[page title="Messaging"]
Supported Email Services (8.5) The ocean has excellent support for several email services; clients are included for POP3 and IMAP servers, Helio’s own mail service, plus Yahoo!, AOL, Windows Live, GMail and Earthlink email. That’s a great selection of services supported out of the box. Many other phones can access these services if you configure them yourself, or download extra software, but the Ocean supports them without having to do either.
Push Email (0.0)
The Ocean does not, however, support any of the commonly used push email systems; there is no support for BlackBerry or Exchange servers that push received email to you.
Multiple Email Accounts (10.0)
The Helio Ocean supports up to five or more separate email accounts.
HTML and Attachments (4.5)
The email client can handle basic HTML in email messages, and it can also handle attachments. These aren’t downloaded by default though; the email application will only download them if you specifically select them. Attachments cannot be directly viewed in the email program, but they can be saved (either to the internal memory or the memory card) or viewed as text. The latter option had mixed results; simple word documents could be viewed, but spreadsheets and PowerPoint presentations didn’t work. And although attachments can be saved, forwarded and attached to emails, you can’t view the contents of the files directly.
Email Customizations (0.0)
The email client on the Ocean is not customizable: you can’t change the layout of the email, or customize how received emails are laid out. You don’t get much choice when it comes to fonts, either: only two fonts are on offer, and you can’t change the font size.
Time to a New Message (9.76)
In this test, we measure how long it takes to go from the phone in standby to starting to write a new email message. The Ocean was pretty quick at this as well; we found it took just 2.1 seconds to slide the keyboard out, hit menu, select the messaging app, select Send Email and choose the account to send the message from. That’s faster then most other devices with a QWERY keyboard; the Motorola Q, for instance, took 5.1 seconds to get to the new message screen.
Email Usability (9.5) The email program is pretty easy to use; emails are easy to compose using the QWERTY keyboard, and the email program is intuitively designed.
Supported IM Services (6.0)
Support for instant messaging is one of the strong points of the Ocean; it comes with support for Yahoo Messenger, AOL Messenger and Windows Live Messaging. But there is no support for ICQ, and given the proprietary nature of the Ocean’s OS, it is unlikely that we will see clients for other IM systems made available. The IM services are also well integrated into the contact application; if you have an IM name associated with a contact, you can IM them in as few steps as making a phone call. A small icon by the contact name also shows you if they are logged in; a very useful touch if you need to get hold of someone quickly.
MMS Support (6.0)
MMS is well supported on the Ocean; the camera application has presets for shooting images of the right size and resolution for attaching to MMS messages.
SMS Smiley Face Interpretation (2.0)
Smiley faces can be easily inserted into text and email messages with the emoticon option on the menu, which has 9 different smiles available. Howerver, these smiley icons are kept as text; they are not rendered as graphics
SMS/MMS Ease of Use (7.0)
The same program is sued for both email and SMS/MMS messages, and for both the program is easy to use and logically designed.
Time to a New SMS Message (3.23)
We found that getting to the new message screen for a text message took 3.1 seconds; the same as sending an email.
[[page title="Organizer"]
Synchronization (0.0)
The Helio Ocean does not support synchronization or personal information like contacts and calendars directly with your PC. There is support for over the air synchronization of your contacts, however this will be covered in the over the air PIM sync section below.
Alerts (4.0) You can create alerts for calendar appointments on the Helio Ocean. We were pleased to see that you can set any time for the alarm to go off, however you cannot set it to go off at a different time. The Ocean has a specific menu option in the calendar application to manage how alerts are handled. In this menu you can choose the ring tone that sounds for the alert, choose from several options for vibrating alerts and also change the screen that appears when the alert goes off. As befits a phone targeted at a young and hip audience you can choose some very colorful screens, as well as more staid screens. When an alert sounds you will see the screen filled up by the visual you chose. You can only dismiss an alert, there are no options to snooze it. If you miss the alert it does not sound again. Although we like the fun extra features that you can add to your alerts and the ability to set it for any time, we found the lack of snooze options and the fact that it doesn't sound again if you miss it to be serious deficits.
Over the Air PIM Sync (2.0)
The Helio Ocean does not include fully featured synchronization of your personal information as you would find with a Blacbkerry or other smart phone using an Exchange Server. It does however support a Helio service that allows you to import you contacts to an online website and then synchronize that website with your phone. You can also synchronize your contacts with your AOL account over the air. We were pleased to see this option, but for serious business users it won't replace your Exchange Server compatible smart phone. Of course the Helio Ocean probably is targeted at those users anyways.
Personal information Management Cross Connections (0.0)
The Helio Ocean does not support cross connections between PIM applications such as the ability to invite contacts to an appointment.
Address Book

Looking/Sorting/Search (7.5)
You can sort your contacts by first name or last name. There are no options to sort by business or category. You can also choose to show or hide your AOL and Yahoo contacts. We were very pleased to see that you can quickly search through your contacts by simply typing the person's name. There is also support for predictive search when using the keypad. This means that unlike the Nokia N95 you don't have to use multi tap to spell out a name. Of course you can also use the QWERTY keyboard to spell out a name. The search works for either first or last names.
Fields (5.0)

Speed Dial/Voice tags/Voice command (2.3)
As we pointed out above the Helio Ocean allows you to assign speed dials for any contacts phone number. Unfortunately there is no support for voice tags or voice command. Voice command has been a pretty standard feature on all phones lately so we're surprised to see its lack on the high end Ocean, although to be fair voice command rarely works well.
Calendar
Adding Calendar Items (4.13)
To test how easy it is to add a calendar item to a phone we time how long it takes to go from the home screen when unlocked until we have added a simple lunch appointment using the QWERTY keyboard. We repeat this test five times and take the average for our score. The Helio Ocean took an average of 24.2 seconds to add our sample calendar appointment, an extremely slow time. The Sanyo M1, a regular phone, took 16 seconds to add our sample appointment. The Treo 750, a smart phone with a QWERTY keyboard, took only 6.76 seconds on average.
Calendar Views (4.13)



Fields (8.0)
ToDo/Tasks
Adding ToDo/Task (0.0)
The Helio Ocean does not allow you to create to-dos or tasks.
ToDo/Task Sorting and Prioritizing (0.0)
See above.
Fields (0.0)
See above.
Notes
Adding Notes (3.11)

Note Interface (3.0)
The interface of the Helio Ocean's text notes application is very simple. Notes are organized in a simple list, with the newest note at the top. There are no options to categorize or filter your notes, nor can you search through them. The left soft key gives you access to a short menu that allows you to edit or delete the selected note, or delete all notes. Selecting a note will show you the date and time it was created, as well as the contents of the note. Anyone looking for advanced features from a notepad will be disappointed by the Ocean's options, but for those who simply want to jot down a quick note it is quite functional.
Note Formatting (0.0)
The Helio Ocean does not provide any formatting options for notes. This includes things like changing the font, font size, color or adding hand drawn items or multimedia to notes. This is not uncommon as only more advanced smart phones tend to offer options like these, and even those generally lack font formatting options.
Voice Memo (7.0)
The Helio Ocean includes a voice notes application that is listed in the plan section of the menu. You can more quickly access it by using the dedicated key located on the right side of the phone. A short press on this key will take you to the voice notes interface where you can view existing voice notes. A long press will take start a new voice recording automatically. Voice notes are limited to one hour in length, which should be more than sufficient for most users. There are no categorization or filter options for voice notes, however we were very happy to see that you can send a voice note as an MMS directly from the application. Overall we found the voice notes application fairly straightforward and we liked the ease of access provided by the dedicated key. [page title="Multimedia"]
Helio makes a big thing of the multimedia capabilities of the Ocean, and the audio and video capabilities of the phone are well deigned and implemented; it does a decent job of playing back both audio and video. However, it is not without its quirks.
Accessing Music Software (3.85)
We measured the time it takes to go from the ocean in standby mode to starting to play a song at 5.2 seconds; a little on the slow side. Part of the problem here is that the music player software rescans both the internal memory any the memory card every time it starts irrespective of if anything has changed or not. You can either start the audio program by selecting Video & music from the menu or holding down the play button on the side of the device; both approaches took about the same time. Dedicated Music Controls (8.0)
When playing music, the directional pad is the main way of controlling the tunes. The center button acts as a play/pause control, while pushing the directional pad left or right fast forwards and rewinds. Pushing the pad up sets the repeat mode, while pushing it down opens the playlist screen. The music controls on the side of the device provide a more convenient way to control the device when it is in a pocket, though; the dedicated volume, fast forward. Play an rewind buttons are easy to find by touch and work when the phone is closed.
Music Software Functionality and Organization (5.0)
The music player software is well organized and easy to use; most of the functions are obvious and easy to work with. The equalizer controls for the player are rather weak, though; it comes with just 6 presets and no way to create your own equalizer settings.
Online Song Downloading (5.5)
Helio runs their own online music store, which allows you to buy songs and download them directly to the phone. This service is pretty easy to use, but it doesn’t have a huge selection; only three tracks from the Arctic Monkeys were offered for instance; iTunes offers 74. The previews of tracks that the service offers were also rather slow to download and were of low quality, and the service charges $1.99 per track; double what iTunes charges. And you can’t use other online downloading services; the Helio store is the only one that works with the Ocean.
Streaming (0.0)
We were unable to get streaming audio to work on the Ocean; the web browser didn’t seem to know what to do with links to streaming audio files such as online radio stations or streaming media services such as Orb.
Podcast Support (0.0)
There is no podcast client included with the Ocean, but podcasts can be synced to the device like ordinary music files if you have a separate podcast application running on your PC or Mac.
Music Sync with PC (2.0)
Helio provides their own Music Mover software for synching music with a PC, but this has not yet been updated to work with the Ocean. Helio claims an update will be available soon that will automatically convert both audio and video. In the meantime, you can manually copy music by putting the Ocean in Mass Storage Mode (so it appears as a hard drive when you connect it with the USB cable) and dragging and dropping files onto either the internal memory or the storage card.
Music Formats and DRM (4.5)
Music stored in MP3, WMA, AAC and (rather unusually) AAC+ cam be played back by the Ocean. It does not, however, support any DRM formats other than their own, so files from subscription services like Napster and Rhapsody won’t work on the Ocean.
Music Interruption (10.0)
The Ocean did a fine job of pausing music when a call came in; the music stopped as soon as the phone started ringing. After the call was over, the music resumed exactly from where it stopped.
Video
Video Software Access (3.64)
We timed the process of opening the phone, starting the video software and starting to play a video at 5.5 seconds: a reasonably speedy time. However, the video software has the same annoyance as the audio software; it scans the internal memory and memory card for video files every time you start the software up, and this can slow down the process considerably(we test with just a handful of videos on the device).
Video Controls (5.0)
The video controls are the same as for audio; the directional pad can be used to fast forward and rewind, and the music buttons on the side of the phone also work with videos, allowing you to fast forward, pause and rewind videos.
Video Software & Organization (6.25)
The video player on the Ocean has most of the functions that you’ll need; you can create and edit playlists, scale videos to fill the entire screen and easily switch from portrait to landscape mode. However, there is no support for metatags on videos, or for searching videos.
Video Sync with PC (2.0)
The Media Mover software that Helio offer does not, at present, work with the Ocean. This means that the only way to synch videos is to copy them over manually. Helio did say that they are updating Media Mover to work with the Ocean, but were not able to say when it would be available.
Video Formats (1.0)
The Ocean only supports playing back videos in the .3gp and .3g2 formats, compressed with the MPEG-4 codec, and only those compressed with a bit rate of less than 256kbps. Other videos (such as those compressed with the DiVx standard, or MPEG-2 files) won’t play back on the Ocean. The Media Mover software will convert videos to this format on the PC when it is available, though.
Video DRM (0.0)
No video DRM formats are supported by the Ocean, so copy protected videos will not play back on this device.
Video Playback Smoothness (4.0)
WE test video playback smoothness by trying to play back a video file encoded at a range of bit rates, but the Ocean wasn’t able to play back many of these files; it only supports files encoded at less then 256kbps. However, the files that it did play back looked fine; the video was smooth and the audio played back correctly.
Online Video Downloading (2.0)
Helio offers a number of music videos for download through their own service. Some of these are free (including excerpts from sources like the Onion News Network), but most cost $2.49 to download. That’s a lot to pay for a music video you can watch for free on YouTube.
Video Streaming unscored
We were not able to get streaming videos to work on the Ocean; like streaming audio, the web browser wasn’t able to correctly interpret the links to streaming video sources, and the video player does not seem to be able to display streaming video.
[page title="Software"]
OS (4.5)
Home Screen Score (4.0)
The home screen of the Helio Ocean is very simple. The majority of the screen is taken up by the wallpaper you have chosen. At the top of the screen are indicators for time, battery life, signal strength. At the bottom of the screen are two soft keys. The left one takes you to the menu while the right one takes you to your contacts. In addition you can access four applications/menus from the home screen using the four directions of the D-Pad. Up takes you to the web browser, left takes you to the music & video menu, right takes you to the games menu and down takes you to messaging. Unfortunately there is no way to change any of these key mappings. Overall we found the functionality of the home screen to be solid, with the shortcuts generally useful. We would have liked to see more options for customization however. Extensibility (3.0)
The Helio Ocean's proprietary operating system does not allow you to install native applications like smart phone operating systems such as Windows Mobile. It does however allow you to install java applications such as Opera Mini or java games. There are a wide array of java games available, but not as many java applications that add value to the phone.
Update: As a user has noted in the comments below the Helio Ocean does not seem to be supported by Opera Mini. This is an unfortunate reality of java applications that they do not all work on all phones.
Customizability (2.5)
The Helio Ocean provides you with several customizability options. You can choose between two font types, but this does not significantly change font size. There are a wide array of wallpapers, including some with animations, for your home screen. Although these customization options are fun they don't change the basic interface of the phone. There are no options to rearrange the menus as you can on Series 60 devices, nor are their all encompassing themes that change the look and feel of the whole phone.
OS Responsiveness (6.0)
We found the interface of the Helio Ocean to be generally snappy, with menus and applications launching quickly. There are a few notable exceptions to this, for example the browser took quite awhile to launch and there was noticeable lag when adding a contact. Switching between portrait and landscape orientation is quick, although as we noted some applications do not make this switch; the buddy beacon program, for one did not switch to landscape orientation when we slid the keyboard out. We also found that the OS crashed on occasion; several times in our testing, the phone locked up, forcing us to pull the battery to restart it.
Gaming (5.33)


Gaming is a focus of Helio's business model and the Helio Ocean purports to be a solid gaming platform. The phone comes loaded with two java games, a full version of Call of Duty 2 and a demonstration version of Gameloft Mega Hits, a set of three games. Call of Duty 2 is a very full featured and fun game for those who like shoot em' ups. We also found the puzzle games in the Gameloft Mega Hits to be fun, especially the pool game, but we wish they were full versions rather than demos. We found the directional pad and controls on the Ocean to be very usable for games. Overall we found the Ocean to be a very good phone for gaming, but it won't replace your PSP anytime soon.
Browser Features (6.0)

Browsing Interface (3.5)




There is also a search menu that allows you to search within the page, refresh the page and access the browser settings. Within the settings you can clear your cookies, history and cache, as well as turn the auto-complete feature on and choose between two font sizes. We should also mention that the Ocean has a nice feature that allows you to initiate a web search from the home screen. Simply begin typing a query and you will be taken to a search page where you can view results from Yahoo, Google and Wikipedia, amongst others.

Browser Access (8.0)
To test how easy it is to access the web browser we count the number of steps it takes to go from the home screen to our own website. We use steps instead of a timed test to take network performance out of the equation. Entering the url is counted as a single step. The Helio Ocean took five steps to access Wirelessinfo.com. This is a good score, less than the Nokia N95's 7 steps and the same as the Treo 750. The Ocean is helped by the shortcut on the home screen that takes you to the browser and the fact that the left soft key in the browser takes you directly to the url entry screen.
Calculator (3.0)

Alarm (6.0)


The Helio Ocean has two alarms. The first is called Wake-up Call, and can be used to set for Weekdays, Monday through Saturday or everyday. You can set your own ringtone, vibration alert and choose the screen that will appear. You can also choose to have it stay off on holidays and set how many times it repeats and what the interval is between repetitions. The alarm application allows you to set an alarm for 10, 20, 30 or 60 minutes into the future, for a set time, or to repeat on a daily, weekly or monthly basis. You can also choose to skip holidays in the alarm applications, but you don't have the repitition and interval options that the Wake-up Call application has. You can only set a single Wake-up Call, but have multiple alarms. Between the two you should be set for alarms, but we are disappointed that the features available are split between two applications rather than available for all alarms.
Document Software (0.0)
The Helio Ocean does not include any software for viewing or editing office documents such as PDFs. The email program does allow you to try and view documents as text, but we found that this didn’t work on our test spreadseheets and presentation files.
Other Software (0.0)
The Ocean has a small selection of other software on offer, such as the Helio Traffic application (which shows traffic data for a selected area) and the Accuweather Premium application, which shows you the local weather, a 10-day forecast and radar maps. This application costs $3.99 a moth, though, and it doesn’t work in Landscape mode. A handful of other applications are available for download (such as the Drinktini drinks database), but these aren’t free; they typically cost $2.99 and up for 30 days of use.
[page title="Battery Life"]
Call Time (7.41)
The small battery of the Ocean managed just 4 hours and 7 minutes of talk time. That’s acceptable, but nothing to write home about; it is longer than the Razr V3m (at 2 hours 41 minutes) and the Motorola Q (which lasted 3 hours 49 minutes), but it’s much less than the T-Mobile dash, which lasted an impressive 8 hours and 20 minutes. We’d say that the talk time of the Ocean is good enough for a day’s work, but don’t go away for the weekend without the charger.
Music Playback (5.87)
Playing back music, the Ocean’s battery lasted 8 hours and 9 minutes. Again, that’s not the longest we’ve seen (that would be the Sprint Upstage, which lasted an incredible 25 hours, 35 minutes with the battery wallet), but it’s more than acceptable for general use; with battery life like this, the Ocean would be fine for even the longest commute.
Web Browsing (7.7)
In our rather arduous web browsing battery test, the Ocean managed to keep going for four hours and 19 minutes. That’s a middling time; it’s better than the Treo 750, but shorter than the 5 hours and 35 minutes the T-Mobile dash lasted. The web browser seemed to stop occasionally; after about an hour of browsing, it would just quit and we had to restart the browser manually.
Idle Time unscored
We don’t test the idle battery life of cell phones, but Helio quotes the idle battery life at seven days.
[page title="Connectivity"]
Cellular Bands (4.0)
The Ocean supports the CDMA 800 and CDMA 1900 bands (Helio uses the Verizon network to carry their calls and data); no support is offered for the GSM standard used in many networks in other countries. This means that the Ocean would not be able to roam onto GSM networks, or be used in other countries.
Data Support Score (6.0)
The Ocean supports the speedy EVDO data standard, providing speeds of up to around 800kbps. It does not, however, support the newer, faster EVDO Rev A standard that Verizon is now supporting. However, EVDO should be more than fast enough for this device; it can’t be used as a USB modem, so most users won’t need the extra speed of Rev A. [CORRECTION: Helio uses Sprint's network, but callers can roam onto Verizon' s network at no extra charge in areas Sprint does not cover]
Bluetooth (5.0)
The Ocena does include a Bluetooth radio, but it only supports the 1.2 version of the standard, which means it is slower and less reliable than phones that support version 2 of Bluetooth. However, it works with Bluetooth headsets, and we had no problem pairing with a Bluetooth headset. The Ocean does not, however, work with Bluetooth equipped PCs or Macs; it does not support the Bluetooth profiles that allow it to exchange files or synch data over a Bluetooth connection.
Wi-Fi (0.0)
No Wif-fi radio is included with the Ocean, so it cannot connect to hotspots or Wi-fi networks.
Infrared (0.0)
No infra-red port is included on the Ocean.
[page title="Hardware"]
Keypad
Text Words Per Minute (10.6)
Using the QWERTY keyboard, we found that the Ocean was a pretty good typing device: we managed to type 53 words per minute. This is at least partly due to the well-spaced keys on the Ocean; because the keyboard is wider than those found on devices such as BalckBerries and the Motorola Q, there is more space between keys, which makes it easier to navigate by touch. Our only issues was that the top row of leys is right up against the edge of the sliding part of the case, which makes these keys a little hard to reach, especially for those with big hands. T9 and Auto Complete (5.0)
With the phone in the keypad slider position, the Ocean automatically engages t9 predictive text. This can be disabled by pressing the left soft key, which puts the phone into the more standard abc text mode. There is also a Korean text mode that betrays the Korean origins of the phone.
One Hand Usability (5.66)
Using the phone in one hand with the keypad, the typing speed dropped to a less than impressive 28.3 words per minute. This is because the keypad has small keys and isn’t easy to navigate by touch; we found our thumbs hitting the wrong keys too often for comfort. But most people aren’t going to use the keypad for typing text; unless you are just typing one word, it’s much quicker to slide the phone to the keyboard orientation and type on the larger, more comfortable keyboard.
Keypad Backlighting (8.0)
The keypad and keyboard both had strong backlights that provide good visibility in dark places. And the amount of time that the backlight stays on can be controlled separately from the screen backlighting control.
Controls
D-Pad/Joystick (7.0)
The circular directional pad on the front of the Ocean is a little small; we found that we sometimes missed it and hit one of the soft buttons instead. But both the directional pad and the center button have a good, positive feel; you definitely know when you have pressed them. Touch Screen (0.0)
The Helio Ocean does not have a touch screen.
Jog Dial (0.0)
There is no jog dial on the Ocean.
Soft Buttons (8.5)
The Ocean is unusual in having four soft buttons around the screen; most phones only have two. This works well because it makes more options easily accessible than two buttons, and means there are soft buttons available in both landscape and portrait mode.
Volume Control (7.0)
Two buttons on the side of the Ocean provide dedicated volume control, covering the ring volume, music volume and in-call volume.
Power and Standby (7.0)
You turn the Ocean on and off by pressing and holding the end button for a couple of seconds; a pretty common arrangement that works well, as you aren’t likely to press it by accident for that long.
Other Buttons (7.0)
As well as the soft buttons, there are 5 additional buttons; three for controlling media (a rewind, play/pause and fast forward button), plus a shutter button for the camera and a voice memo button. These are all well placed, but are a little light; it is a bit too easy to press them by accident when you are holding the phone.
Display
Primary Screen Gross Resolution (8.0)
The resolution of the screen is 320 by 240 (or 240 by 320, depending on which way it is oriented); a pretty standard resolution for the size.
Primary Screen Pixels per Inch (8.4)
The Ocean has a pixel density of 168 pixels per inch; a pretty standard density for displays of this size.
Screen Physical Size (6.0)
The screen measures 2.4 inches diagonally, which means it dominates the front of the device. Given the dual-slider design and relatively small size of the device, this is a good sized screen.
Screen Brightness (4.35)
Using a professional light meter, we measured the brightness of the screen at a 2-inch distance at 63 lux. That’s not particularly bright; other phones had much brighter screens, such as the Nokia N73, which managed an eye-burningly bright 95 lux. The Ocean’s screen does not adjust the brightness depending on the lighting, but it does have 5 different lighting levels which can be set through the customize menu.
Screen Bright Light Performance (2.0)
The Ocean’s screen did not hold up well under bright lights; under lighting similar to a bright, sunny day it became pale and difficult to read. It was still usable, but it just didn’t look particularly attractive, and the plaeness would make it difficult to take photos in direct sunlight.
Color Depth (8.0)
The Ocean’s main (and only) screen can display 260k colors. That’s pretty standard; screens that can display more are few and far between.
Ports & Storage
Power & Data Ports (3.0)
A single proprietary port provides both power and data connections to the Ocean. Unfortunately, you can’t charge the Ocean over a USB connection; if you want to charge the phone on the road, you’ll have to take both the USB cable and the charger with you.
Update: As per one of our readers we were incorrect about the Helio Ocean not being able to charge via USB. It is in fact capable of this, making it much more friendly for travellers. The score above has been updated to reflect this, the original score was 2.0.
Headphone & Jack Compatibility (2.5)
The headphone/headset jack on the Ocean is a small 2.5-mm mode under a rubber cover. An adapter is supplied that converts this to a standard 3.5-mm socket for use with standard headphones, but we would prefer to see a 35-mm socket as standard; the adapter ruins the clean lines of the Ocean, and leaves the port cover hanging, where it could get damadged. The Ocean also supports the use of Bluetooth wireless headphones through the A2DP Bluetooth profile.
Internal Storage (2.0)
An impressive 200MB of internal memory is available. Although the cost of high capacity memory cards is falling (you can get a 2GB MicroSD card for less than $30), it’s nice to see a phone with a decent amount of internal memory.
Expansion Slot & Format (6.5)
Extra storage above and beyond the internal memory us provided by the Micro SD card slot. This supports cards with up to 2GB capacity. The card slot is located on the top part of the slider on the bottom right of the device. It is protected by a hard plastic cover that is connected to the phone and is easy to open and swing aside. The slot is a little deep, making it somewhat fiddly to get the card in or out, but it is spring assisted.
[page title="Other Features"]
Tethered Modem (0.0)
The Ocean does not work as a tethered modem.
GPS (8.5)
A GPS receiver is built into the Ocean, and this is supported in a number of applications. For one, this is the first phone we’ve seen that includes the mobile version of Google Maps, which can read you location from the GPS receiver and plot your location on the map. This can also provide driving directions, but not turn-by-turn directions; you have to step through the directions manually. It does offer traffic tracking, though; congested freeways show up as red on the map, and this data is updated when the map is reloaded.
Google Maps also provides some very useful searching functions. Need to find a good restaurant nearby? Use the business search feature, and it’ll show you where the restaurants or other results are on a map. You can also call them with just a couple of clicks, and get driving directions the same way. But there are some limitations here; the mobile version of Google Maps won’t keep a track of where you’ve been, so you can’t plot out a hike or bike ride after you’ve completed it.
Another interesting use of the GPS is the Buddy Beacon feature. This can be used to find your friends if they have Helio phones; if you allow it, the Buddy Beacon reports your position to your friends and shows you theirs on a map. Again, you can get directions with a couple of clicks; a
[page title="Value & Comparisons"]
Value (6.0)
At $245 with a 2-year contract, the Ocean is reasonably priced for the features it provides. However, in this age of free or very cheap subsidized phones, that’s still a reasonable chunk of change to lay out.
Comparisons
T-Mobile Dash -. The Dash is smaller and lighter than the Ocean, but lacks a dedicated keypad. Typing was also slower on the Dash, as the keyboard is somewhat smaller and more cramped. However, the Dash did have better battery life than the Ocean; the talk time was twice as long, and the music and browsing battery life tests were also significantly longer. Plus, the Dash is a little cheaper at $199. However, it does not have GPS.
Treo 750 - Available on Cingular, this Windows Mobile based cell phone has a number of advantages over the Ocean. The built-in software on the 750 is superior, and it had much longer battery life when playing back music. But the Ocean has a far superior keyboard, and slightly longer talk and browsing battery life. The two devices are of a similar size, but the Ocean is a clear winner in aesthetics; the dual slider design will make geeks everywhere drool.
Sidekick 3 - This is perhaps the closest equivalent to the Ocean. The Sidekick has the same strengths; integrated IM and email support, web browsing and a similar approach to synching contacts (you do it through their web site). But the Ocean is superior in a number of ways; the hardware is better designed, and you get a keypad as well as a keyboard. [page title="Conclusion"]
Who's It For
Business User
Business users won’t find the Ocean to be a good fit; the email program can’t organize the large amounts of email that they need to organize, and the lack of support for viewing and editing documents means they won’t be able to keep on top of things on the road.
Budget Callers
The Ocean is an expensive phone at $245, especially when the networks are offering phones like the RAzr for much less when you sign up for a new contract. Budget callers may want to wait a few months for the price of the handset to fall.
Chatty Teenager
The teenager who likes to talk, SMS and IM will love the Ocean. It supports most of the major IM networks out of the box, and the large keyboard is great for chatting over SMS, IM or email. And the GPS Buddy Beacon feature will be useful when they are looking to hook up at the mall; no more teenage arguments over which Starbucks they were supposed to meet outside of.
Media Maven
The Ocean is a decent audio and video player, but it is a little cramped by the lack of support for DRM protected audio, and the fact it only plays back one video format. And media mavens with large music and video collections will find the lack of any music and video synch software a pain; they will have to convert video files by hand and manually copy the files over. That will change (Ocean is coming out with audio and video sync software soon), but in the meantime, media mavens will be better suited going for a phone with more developed media support.
Conclusion
The Ocean is an impressive device; the hardware is well designed and nicely built. It’s an impressive piece of engineering to squeeze two sliders into a device less than an inch thick, and the Ocean certainly impresses in most respects. The keyboard is comfortable to use and quick to type on, and the keypad is pretty good as well. And the Ocean itself comes with a great selection of features out of the box; it supports more email and IM services than most phones, and has some great additional other features, such as the Buddy Beacon GPS tracking and the mobile version of Google Maps built in.
The Ocean also has great integration with Helio’s online services; uploading images and videos to their online photo album takes just a couple of clicks, and they can then be quickly transferred into a MySpace page as well. If you have more than one Helio phone, the company offers you the slightly unusual ability to switch between the phones through their web site; just pick the phone to use, and your calls are automatically routed to the selected phone. It sounds odd, but it works surprisingly well; the selected phone is activated in a couple of seconds, so you can pick and choose which phone you want to use; a smaller one like the drift if you are going out for the evening, or the Ocean if you want to send emails.
But there are some limitations. Although the Ocean supports plenty of IM and email services, the proprietary OS means that there is only limited support for third party programs to support additional services; if they aren’t supported out of the box, you’re mostly out of luck.
And some of the built-in features are limited; the GPS system can’t log where you have been, and the document viewing feature didn’t work with most of the files we tried it on. The anemic nature of some of the built-in software (such as the rather basic web browser and the limited features of the email client) is also a limitation, and it is rather annoying that you can’t play music in the background; the audio player has to be the only thing running, which is a pain if you like a soundtrack while you are IMing. It’s a pity that the online integration isn’t taken a step further to allow you to upload images to services like Flickr or a blog; that would widen the appeal for those who like to put their lives online.
These limitations are irritating, but overall the Ocean does a very good job of what it does; it is pretty small, has a decent keyboard and has decent software that allows you to stay in touch on the road. It won’t replace a BlackBerry for serious emailers and business users, but for those who want a good combination of phone, IM, email and a few extras (and don’t mind the limitations), it’s a great choice.
[page title="Ratings & Specs"]
| Dimension | |
| Height | 4.33 |
| Carrier | Unlocked |
| Type | Sliding QWERTY |
| Low Price | 0.00 |
| Width | 2.20 |
| Depth | 0.86 |
| Weight (including battery) | 5.61 |
| Physical | |
| Number of Screens | 1 |
| Main Screen Dimensions | 2.4 |
| Main Screen Resolution | 240 x 320 |
| Main Screen Colors | 260000 |
| Main Screen Type | |
| Secondary Screen Dimensions | |
| Secondary Screen Resolution | |
| Secondary Screen Colors | 0 |
| Secondary Screen Type | |
| Keys | |
| Number Keys Type | Plastic keypad |
| QWERTY | ![]() |
| QWERTY Keyboard Type | Slide Out |
| Other Control Keys | |
| Internal Components | |
| Processor | |
| RAM Memory | 0 |
| Flash ROM Memory | 200 |
| Memory Card Slot | Micro SD |
| Jacks & Ports | |
| Microphone Jack | ![]() |
| Headphone/Mic Jack | 2.5mm |
| USB Port | ![]() |
| Dock Port | Proprietary |
| Radios | |
| Bands | CDMA |
| Bluetooth 1.2 | ![]() |
| 802.11 b wifi | ![]() |
| GSM 850 | ![]() |
| GSM 900 | ![]() |
| GSM 1800 | ![]() |
| GSM 1900 | ![]() |
| CDMA 800 | ![]() |
| CDMA 1900 | ![]() |
| Bluetooth 1.1 | ![]() |
| Bluetooth 2.0 | ![]() |
| 802.11g WiFi | ![]() |
| External Antenna Port | ![]() |
| SAR at Ear | 0 |
| SAR on Body | 0 |
| Flight Mode | ![]() |
| Data Standards | |
| GPRS | ![]() |
| EDGE | ![]() |
| 1XRTT | ![]() |
| EVDO | ![]() |
| EVDO Rev A | ![]() |
| HSDPA | ![]() |
| UMTS | ![]() |
| Battery | |
| Standard Battery Type | |
| Standard Battery Capacity | 0.00 |
| Standard Battery Model | |
| Vendor Quoted Standby Time | 0.00 |
| Vendor Quoted Talk Time | 0.00 |
| Camera | |
| Maximum Native Still Resolution | 1600 x 1200 |
| Image Sensor Type | |
| Megapixels | 2.00 |
| Optical Zoom | |
| Digital Zoom | |
| Built-In Flash | ![]() |
| Focus Type | |
| Aperture Range | |
| Shutter Speed Range | |
| Focus Range | |
| Exposure Modes | |
| Exposure Compensation | ![]() |
| White Balance Modes | |
| Scene Modes | |
| Video Capture | ![]() |
| Video Resolution | 320 x 240 |
| Video Frame Rate | 15 |
| Video Format | |
| Maximum Video Clip Length | |
| Audio with Movies | ![]() |
| Audio Format | |
| Software | |
| OS | Proprietary |
| PIM Software | Calendar, Notes, Contacts |
| Max Number of Address Book Entries | 0 |
| Max Number of Appointments | 0 |
| Included Business Software | |
| Included Leisure Software | |
| Included Syncing Software | |
| Other Software of Note | |
| Calling Features | |
| Address Book Type | |
| Address Book Photos | ![]() |
| Alternative Ring Types | No |
| Speakerphone | ![]() |
| Can work as PC Modem? | ![]() |
| Customization | |
| Ring Tone Formats | |
| Individual Caller Ring Tones | ![]() |
| Skins for Look & Feel | ![]() |
| Messaging (built-in clients only) | |
| SMS | ![]() |
| Yahoo! Messenger | ![]() |
| MMS | ![]() |
| POP3 | ![]() |
| Exchange | ![]() |
| IMAP | ![]() |
| AOL Mail | ![]() |
| Blackberry Mail | ![]() |
| Good Mail | ![]() |
| AIM | ![]() |
| ICQ | ![]() |
| MSN Messenger | ![]() |
| SMS Message Capacity | 0 |
| Web Browsing | |
| Web Browser | Proprietary Web Browser |
| Music | |
| Music Playback | ![]() |
| Music Player | Proprietary Music Player |
| Music File Formats Supported | Mp3, AAC, WMA |
| Downloadable Music Service | |
| Video | |
| Video Player | Proprietary Video Player |
| Video Formats Supported | MPEG-4, H.264, VOD, MOD |
| Downloadable Video Service | |
| Bluetooth Profiles | |
| Advanced Audio Distribution Profile (A2DP) | ![]() |
| Audio/Video Remote Control Profile (AVRCP)< | |






