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HTC Mogul Cell Phone Review - Making/Receiving Calls

Alfredo Padilla
Published on July 23, 2007 Comment on this






Dialing Speed (3.25)
To test how easy it is to dial a number on the Mogul we timed how long it took to go from the home screen unlocked until we had dialed one of five test phone numbers. We repeat this test for all five of our test numbers and take the average for our score. The Mogul took an average of 6.16 seconds to make our test phone calls. This is a terrible time for a phone, significantly worse than the iPhone's 3.96 second average and even slower than the T-Mobile Wing, which took a lengthy 5.46 seconds to make a call. We found the touch screen dialer on the Mogul to be very poor, with numerous inputs missed and small keys that are hard to hit. You can also open the keyboard and dial using the hardware buttons but this did not significantly decrease the time we got by using the on screen keyboard.

Cell Phone Time (sec) Score
HTC Mogul 6.16 3.25
T-Mobile Wing 5.46 3.66
BlackBerry 8800 4.35 4.6
Helio Ocean 3.1 6.45
Nokia N95 4.62 4.33
Apple iPhone 3.96 5.05

Talk and End Buttons (6.0)
The talk and end buttons on the Mogul are located below the screen to the left and right of the other control keys. They are small keys that sit higher than the other control keys so you can find them easily by feel. When pressed they provide good tactile feedback. We generally liked the talk and end buttons on the Mogul, with our biggest gripes being the small size.

Call Management (7.5)
While in a call the HTC Mogul offers the same options that we've seen from other Windows Mobile Professional devices. You can filter the call history list by missed, outgoing or incoming calls. When a call is selected you are shown a call history for that specific number along with duration information. You can save phone numbers from this list to a new or existing contact. There are no counters for total minutes used or data transferred.

When you are in a call you have on screen access to a variety of functions that might be useful such as creating a note, muting the call, holding it and accessing contacts. You can also access the keypad via the left soft key. The right soft key opens a menu that will give you access to many of the same features on screen, plus a couple of others. Because Windows Mobile Professional is a multi-tasking operating system you can generally access anything on the phone while you are on a call. About the only major thing missing is the ability to record a call.

Startup to Call (1.82)
To see how quickly the phone can get started to make a call we time how long it takes for the phone to start up and dial each of our five test numbers. We repeat this test five times and take the average for our score. The Mogul took an average of 55 seconds to start up and make a call. This is an extremely long time, but typical of Windows Mobile Professional devices. The T-Mobile Wing took even longer at 62.86 seconds for example. Of course the BlackBerry 8800 only took 6.5 seconds and the Apple iPhone 26.12 seconds. If you're phone is turned off and you need to make a call quickly on the Mogul we're afraid you're just going to be out of luck.

Cell Phone Time (sec) Score
HTC Mogul 55 1.82
T-Mobile Wing 62.86 1.59
BlackBerry 8800 6.5 15.38
Helio Ocean 9.5 10.53
Nokia N95 36.4 2.75
Apple iPhone 26.12 3.83

Ring Volume (8.57)
To test ring volume on the Mogul we turned volume up to maximum and determined which ringtone was the loudest. We then measured the volume in decibels using a sound pressure meter. The Mogul measured a maximum ring volume of 85.7 decibels. This is a solid ring volume, most phones we test range between 80 and 90 decibels in this test. It's significantly lower than the Nokia N95 however, our current champion at 105.3 decibels.

Cell Phone Volume (decibels) Score
HTC Mogul 85.7 8.57
T-Mobile Wing 85.3 8.53
BlackBerry 8800 84 8.4
Helio Ocean 85.4 8.54
Nokia N95 105.3 10.53
Apple iPhone 84.9 8.49

Ringtone Customizability
(8.0)
Like other Windows Mobile devices you can use your own MP3, WMA and AAC audio files as ringtones. All such files on the device or memory card are not automatically available, instead the files need to be dropped into the "My Ringtones" folder on the device. Still, this is a simple procedure using either your sync software or the on device file manager. We were pleased to see this level of support for your own music ringtones given the fact that phones like the iPhone don't allow you to do this. We were also pleased to see that voice notes you record yourself can be set as a ringtone as well, giving you even more flexibility.

Non Audio Alerts (10.0)
The HTC Mogul has a vibrate, on screen indicators and LED indicators that serve as non audio alerts. The vibrate alert on the Mogul is stronger than on most phones, we were easily able to feel it in a pants pocket, and you should be able to feel it in a jacket pocket as well. We've yet to meet the phone with a vibrate alert strong enough to feel in a bag, but you may be able to hear the Mogul's vibration in a bag in quieter conditions.


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